My sister and I stayed at the Las Palmas Hotel for 4 days. My experience at Las Palmas was a wonderful experience. The staff was extremely kind and made our stay very pleasant. Yolanda, the front desk clerk was kind and provided the best customer service. She made sure my sister and I were happy. Yolanda upgraded our room to a bigger suite and also gave us a complimentary coupon for drinks and appetizers. When the driver was unable to take us out, she called us a cab and followed up with the cab until he picked us up. Andre the manager provided us with the best customer service. We had a problem getting to the hotel from the airport, Andre asked us to take a cab and paid for half of the cab fare. The hotel was clean and beautiful. We also had the experience of speaking with Sharon the bartender. She was great and made the best drinks. The General Manager saw my sister and myself at the bar and had the bartender give us a complimentary drink on him. The hotel driver Marty was patient with us because we never knew where we were going. He helped by giving us places to visit. The staff treated us like royalty and made our stay extremely comfortable. I will recommend this hotel to everyone I know. Thank you Las Palmas for the best experience and we will see you next year.
- Official Description (provided by the hotel):
- Located in South Florida's bustling Broward County just minutes from Fort Lauderdale, The SAWGRASS GRAND Hotel and Suites ushers in a new era of modern style in one of the state's premier business and leisure destinations. An anchor in South Florida's mix of high-tech companies and powerhouse retail centers, the service-driven 289-room hotel is a sought-after destination for sports enthusiasts, shoppers and sightseers alike, offering easy access to Sawgrass Mills Outlet Mall, Hard Rock Stadium, BB&T Center, as well as the Everglades, beaches and popular South Florida attractions. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Sawgrass Mills
- Holiday Inn Sunrise
- Sunrise Holiday Inn