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“Sketchy - don't confuse with La Quinta across the street” 1 of 5 stars
Review of La Quinta Inn & Suites Sunrise Sawgrass Mills

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La Quinta Inn & Suites Sunrise Sawgrass Mills
Ranked #3 of 4 Hotels in Sunrise
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sketchy - don't confuse with La Quinta across the street”
1 of 5 stars Reviewed September 5, 2013

My daughter and I stayed at this property in August. We flew in from Toronto to shop at Sawgrass Mills for 2 days then we were taking a cruise. We booked this online using Expedia which lists this as a 3 star property.

We pulled into the hotel parking lot and it looked bright and new. As we were checking in the receptionist advised us we were at the wrong property. Apparently, the one we were booked at was directly across the street adjoining the gas station. Same hotel name - same owners. So we drove across the street only to find a terrible looking hotel clearly under renovation and not newly renovated. There was a crowd of shady guys in the parking lot......I was reluctant to proceed. I asked the receptionist if we could go back to the first property since it was owned by the same company and she said i would lose my prepaid room and would have to pay again and pay more. Sadly, we checked in.

There are fans blowing air in the hallways to absorb moisture. The room smelled like mold, was dark and dingy. It clearly wasn't cleaned as there was still someone else's hair in the shower. The doors were paper thin and as a result we were up all night due to the noise in the hallway til around 4am. In the morning when I mentioned this to the receptionist she advised me to call the front desk if it happens again "as they kick people out all the time."

The so called gym had no equipment that worked - in fact nothing was even plugged in....

It was a terrible stay.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
Helpful?
Thank Seema E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Buenos Aires, Argentina
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 10, 2013

We have stayed several times at both La Quinta Sunrise, and we always enjoy it. All the staff are very kind and resolve any problem what we could have. I really recommend to stay there. Excellent rate according services.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Stella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merritt Island, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed July 21, 2013

The website states this hotel in "Newly Renovated" when in fact it is under renovation. The rooms smell of mildew or mold and there are carpet fans lining the halls in an attempt to get the odor out. Service was great but they should not falsely advertise this hotel as newly renovated.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank rgb_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 4, 2013

I only stayed here for one night, but I definitely can't complain. The receptionist was jovial and the room was fantastic. Everything was working just fine. Breakfast was the traditional continental breakfast, however, the breakfast room is a little small and can get crowded, so make sure you get there early enough to get a table. I believe I had the same receptionist for checkout, but if not, that receptionist was also jovial and helpful. I would stay there again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Sunrise Sawgrass Mills

Property: La Quinta Inn & Suites Sunrise Sawgrass Mills
Address: 13651 NW 2nd St, Sunrise, FL 33325-6202
Phone Number:
Location: United States > Florida > Broward County > Sunrise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sunrise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Sunrise Sawgrass Mills 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Baymont Inn Sunrise
La Quinta Sunrise
Sunrise Baymont Inn

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