My daughter and I stayed at this property in August. We flew in from Toronto to shop at Sawgrass Mills for 2 days then we were taking a cruise. We booked this online using Expedia which lists this as a 3 star property.
We pulled into the hotel parking lot and it looked bright and new. As we were checking in the receptionist advised us we were at the wrong property. Apparently, the one we were booked at was directly across the street adjoining the gas station. Same hotel name - same owners. So we drove across the street only to find a terrible looking hotel clearly under renovation and not newly renovated. There was a crowd of shady guys in the parking lot......I was reluctant to proceed. I asked the receptionist if we could go back to the first property since it was owned by the same company and she said i would lose my prepaid room and would have to pay again and pay more. Sadly, we checked in.
There are fans blowing air in the hallways to absorb moisture. The room smelled like mold, was dark and dingy. It clearly wasn't cleaned as there was still someone else's hair in the shower. The doors were paper thin and as a result we were up all night due to the noise in the hallway til around 4am. In the morning when I mentioned this to the receptionist she advised me to call the front desk if it happens again "as they kick people out all the time."
The so called gym had no equipment that worked - in fact nothing was even plugged in....
It was a terrible stay.
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- Also Known As:
- Baymont Inn Sunrise
- La Quinta Sunrise
- Sunrise Baymont Inn