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“Sketchy - don't confuse with La Quinta across the street”

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La Quinta Inn & Suites Sunrise Sawgrass Mills
Ranked #3 of 4 Hotels in Sunrise
Reviewed September 5, 2013

My daughter and I stayed at this property in August. We flew in from Toronto to shop at Sawgrass Mills for 2 days then we were taking a cruise. We booked this online using Expedia which lists this as a 3 star property.

We pulled into the hotel parking lot and it looked bright and new. As we were checking in the receptionist advised us we were at the wrong property. Apparently, the one we were booked at was directly across the street adjoining the gas station. Same hotel name - same owners. So we drove across the street only to find a terrible looking hotel clearly under renovation and not newly renovated. There was a crowd of shady guys in the parking lot......I was reluctant to proceed. I asked the receptionist if we could go back to the first property since it was owned by the same company and she said i would lose my prepaid room and would have to pay again and pay more. Sadly, we checked in.

There are fans blowing air in the hallways to absorb moisture. The room smelled like mold, was dark and dingy. It clearly wasn't cleaned as there was still someone else's hair in the shower. The doors were paper thin and as a result we were up all night due to the noise in the hallway til around 4am. In the morning when I mentioned this to the receptionist she advised me to call the front desk if it happens again "as they kick people out all the time."

The so called gym had no equipment that worked - in fact nothing was even plugged in....

It was a terrible stay.

  • Stayed: August 2013, traveled with family
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Thank Seema E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (683)
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273 - 279 of 683 reviews

Reviewed August 29, 2013

  • Stayed: August 2013, traveled solo
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Review collected in partnership with La Quinta
Thank Richard M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 10, 2013

We have stayed several times at both La Quinta Sunrise, and we always enjoy it. All the staff are very kind and resolve any problem what we could have. I really recommend to stay there. Excellent rate according services.

  • Stayed: November 2012, traveled with family
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1  Thank Stella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

The website states this hotel in "Newly Renovated" when in fact it is under renovation. The rooms smell of mildew or mold and there are carpet fans lining the halls in an attempt to get the odor out. Service was great but they should not falsely advertise this hotel as newly renovated.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with La Quinta
Thank rgb_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Concord, California, USA
1
Reviewed July 7, 2013

  • Stayed: June 2013, traveled on business
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 4, 2013

I only stayed here for one night, but I definitely can't complain. The receptionist was jovial and the room was fantastic. Everything was working just fine. Breakfast was the traditional continental breakfast, however, the breakfast room is a little small and can get crowded, so make sure you get there early enough to get a table. I believe I had the same receptionist for checkout, but if not, that receptionist was also jovial and helpful. I would stay there again.

  • Stayed: June 2013, traveled with friends
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Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

  • Stayed: June 2013, traveled with family
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Review collected in partnership with La Quinta
Thank paogomez7
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn & Suites Sunrise Sawgrass Mills

Address: 13651 NW 2nd St, Sunrise, FL 33325-6202
Phone Number:
Location: United States > Florida > Broward County > Sunrise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sunrise
Price Range: $66 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Sunrise Sawgrass Mills 2.5*
Number of rooms: 101
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Also Known As:
Baymont Inn Sunrise
La Quinta Sunrise
Sunrise Baymont Inn

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