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“Family Visit”

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Best Western Downtown Stuart
Ranked #3 of 11 Hotels in Stuart
Certificate of Excellence
Reviewed November 25, 2012

Stayed at the Best Western, downtown Stuart for a four night extended weekend family visit in early November.

Pros:
Our room was clean and well maintained. Could use some updates.
The free hotel WiFi worked very well.
Free breakfast was good with plenty of options.
The hotel staff was accommodating especially when we asked for a late checkout.

Cons:
The A/C unit needed to be on constantly and was loud.
Our room was dark. There were large windows, but we never opened the curtains for lack of privacy.
No in room safe.

Overall, it was a great value. I'd stay here again. Stuart isn't a tourist destination, so I didn't expect five star accommodations, but the Best Western was comfortable and clean.

Room Tip: Ask for a 2nd floor (there are only 2 floors - no elevator) room looking out to the pool area. Othe...
  • Stayed: November 2012, traveled with family
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1  Thank Buddy_dog_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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526 - 532 of 629 reviews

Reviewed November 5, 2012

Hotel getting long in the tooth. Looks like a good value and it maybe if you can overlook the vintage 70s look (stained concrete pathways, washing machines chugging alongside the walkways, marginal hot water). Just wasn't impressed enough to spend more than one night (needed to stay 6 nights) even though the price was fairly low. They did have a breakfast however.
So now i've stayed at the Hampton, Courtyard and the Best Western in Stuart. Toss up btw the Hampton and Courtyard. Best Western is not in the same class at all.

Room Tip: Not sure how i can rate this one.
  • Stayed: October 2012, traveled solo
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Thank Passagemaker2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, Manager at Best Western Downtown Stuart, responded to this reviewResponded November 14, 2012

Thank you for taking the time to review your recent stay at our property. I am sorry that we fell short of exceeding your expectations. Please know that your comments have been reviewed and steps are being taken to improve. We appreciate the opportunity to be of service and hope that you will stay with us again when you are in the area.

Sincerely,

Charles Calvert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012

This hotel has the same rating as Courtyard Marriot and The Holiday Inn Express. There is no way the Best Western Hotel is in the same class as The Marriot or The Holdiay Inn. If the Best Western is a 3 star the Courtyard Marriot and Holiday Inn Express should be rated a 5 star hotel. The Best Western Inn is old. It has an old smell to it. The carpet is old. And everything about the Best Western is for the lowest of budgets. I am just appalled. Im a frequent business traveler to the area and I will not stay at the Best Western ever again. The rating system needs to distinguish between a motel and hotel. The Best Western is a motel. The Courtyard Marriot and Holiday Inns are hotels.

  • Stayed: October 2012, traveled on business
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Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, General Manager at Best Western Downtown Stuart, responded to this reviewResponded November 14, 2012

Thank you for your feedback regarding your recent stay at our property. We are sorry that we did not meet or exceed your expectations. We appreciate you staying with us and hope that you will reconsider and stay with us again when you are in the Stuart area.

Sincerely,

Charles Calvert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012 via mobile

This hotel was convenient to all we wanted to do on a family visit. The staff was helpful and friendly. Price was a very good value and the room looked well maintained. There is a small restaurant on site for dinner although we did not take advantage. Free breakfast and twenty four hour coffee hit the spot

  • Stayed: October 2012
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Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, General Manager at Best Western Downtown Stuart, responded to this reviewResponded November 14, 2012

Thank you for taking the time to review our property. We sincerely appreciate the opportunity to be of service. We are glad that you enjoyed your stay and appreciate you selecting our hotel. We look forward to having you stay with us again on your next visit to the area.

Sincerely,

Charles Calvert
General Manager

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Reviewed August 24, 2012

Have been in the Stuart, FL twice on business in last 8 months for a total of about 15 days. Discovered Best Western, Downtown Stuart and quite happy I did. Clean and comfortable rooms, friendly and helpful staff, enjoyable pool, exercise room, constant exterior maintenance, and a breakfast buffet with an attendant that is over and above the routine "free breakfast" at most motels make this the only place I'll stay in Stuart.

  • Stayed: August 2012, traveled on business
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1  Thank Dutch_124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, Director of Sales at Best Western Downtown Stuart, responded to this reviewResponded August 27, 2012

Thank you so much for writing a review on your recent stay at our hotel. We appreciate the comments you posted and we are very happy that you enjoyed your stay with us and our breakfast buffet. We hope to see you again on your next visit to Stuart, Fl.

Sincerely,
Barbara Hurley

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Reviewed August 19, 2012

Great value for your money. Very clean property and very friendly staff. The hot breakfast served every morning is convenient. Nice pool area for sunbathing or just relaxing and reading a book. Nice patio area.

Room Tip: The rooms facing the pool area is convenient and better than looking at the parking lot.
  • Stayed: August 2012, traveled with family
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Thank Addeop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, Director of Sales at Best Western Downtown Stuart, responded to this reviewResponded August 27, 2012

We appreciate you taking the time to review your recent stay at our hotel and are delighted that you and your family had a great vacation. Thank you for selecting our Best Western Plus, we look forward to having you stay with us again on your next trip to Stuart.

Sincerely,

Barbara Hurley

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Reviewed August 19, 2012

This hotel is located NOT in downtown Stuart but off a busy hyway. Its a dated 2 story building in need of much work. Definately not a place for anyone to stay! The rooms smell of smoke and I had to ask hotwire to refund my money and relocate me after I saw 2 roaches crawling up my wall. In the morning I saw the cleaning lady place clean folded bedsheets on the DIRTY FLOOR of the hotel concrete walkway in order to place them on her cart. Just terrible. I dont know whos writing these reviews but I would never recommend this hotel unless you are desperate and have a very low budget. Also, they actually put signs on all tables that indicate a tip is much appreciated when you have breakfast there...that should not be allowed. Doesnt help that the lady watches over you while you eat.If you want to leave a tip you do. Its unprofessional to have it labelled on all tables.

Room Tip: Find another hotel!
  • Stayed: August 2012, traveled on business
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1  Thank charlotte1234_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwstuart, Manager at Best Western Downtown Stuart, responded to this reviewResponded August 22, 2012

We appreciate you taking the time to write a review about our property and regret we have failed to meet your expectations. Please know that your comments have been reviewed and steps are being taken to ensure every guest has a positive experience. I apologize for any inconvenience that you experienced and hope we have the chance to provide you with outstanding service in the future.

Sincerely,
Charles Calvert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Downtown Stuart

Address: 1209 SE Federal Hwy, Stuart, FL 34994-3824
Phone Number:
Location: United States > Florida > Stuart
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Stuart
#3 Family Hotel in Stuart
#4 Business Hotel in Stuart
#6 Romantic Hotel in Stuart
Price Range: $82 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Downtown Stuart 3*
Number of rooms: 120
Official Description (provided by the hotel):
BEST WESTERN Downtown Stuart is the perfect blend of location and accommodations. Conveniently located near the center of activity, near shopping, championship golf courses, beaches and water sports. Hotel features free deluxe continental breakfast. Outdoor heated pool and fitness center. ... more   less 
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Also Known As:
Best Western Plus Downtown Stuart Hotel Stuart
Best Western Stuart
Stuart Best Western

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