Stayed here just before a cruise from the Port of Miami. Upon arrival the front desk girl was more interested in flirting with some guy behind the counter in Spanish than helping us. I stood there for about 5 minutes before I was acknowledged. Once I paid a mandatory $2.00 fee for the room safe and an additional $50 security deposit on top of a credit card imprint we were directed to our room. We asked about food as it was late and our kids were hungry. The guy behind the counter just mumbled "Pizza." and dropped to flyers in front of us. He then said something in Spanish to the girl, they laughed. We just left to our room.
It was cool in Miami when we arrived. Our room was freezing. The room was horrible. I've stayed in better dives in Mexico. The door bolt lock wasn't just broken but missing. The fridge was rusty and unclean. Room was tiny. The air conditioner was running and I turned the heat on to try and make it comfortable but it was broken. We had to sleep fully clothed under blankets. My wife slept with her scarf on. We are from Canada and we know cold. This was cold. We we too tired to do anything and simply passed out from a full day of travel and considering the help at the front desk I knew it would be futile to complain.
The free breakfast consisted of some no name cereals, cellophane wrapped store mini muffins a day some orange juice. We asked for milk for the cereal from the attendant but she was talking with someone on her phone and couldn't e bothered to help much. She said something to us, again in spa is which we clearly didn't speak and pointed to the end of the counter. We saw a milk jug behind the counter and assumed she meant it so we grabbed it. She yelled at us in Spanish again as apparently we were supposed to grab the unmarked jugs by the coffee which looked like cream.
One reason for staying here was the free shuttle service from the airport and to the cruise terminal. Forget the airport. After 3 calls someone finally answered and I could barely understand them but I got that they weren't about to pick me up. We did get a shuttle to the cruise terminal in the morning. It's good I booked us the night prior as those that didn't had to wait or cab it.
It was close to a pharmacy and other shopping. Walking distance.
Only stay here if every other room in Miami is booked. Even then, try a hostel.
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- Also Known As:
- South Miami Best Western