arrived at Ballydougan just after 9am and was met by friendly staff member to be told that cottage not ready even though promised it would be ready and then got told someone wrote down 9pm arrival (considering place for payment shuts at 5pm prompt!!)
was shown into accommodation I rented and was met with furniture out of house clearing jumble sale, they did not match décor.
when I went to pay for cottage that I rented I found that even though I phoned TWICE to confirm and my brother in law paid a visit as stays local they still messed up booking
what I liked was scones were waiting on the table for our arrival.
cottages for rent are located around the back of property away from main road which is a bonus as traffic are flying down this road at a rate of knots.
prices in the shop are very pricey however and do need to be reduced.
what is bothering me that was a 4 star but been stripped down to a 3 star.
will consider returning but prices seriously needs looking at to encourage more users, and staff members listen to potential customers.
all in all good place to stay and will return as this was my 2nd visit.