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“By far the hotel in the area” 5 of 5 bubbles
Review of Holiday Inn Express Suites Ocala - Silver Springs

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Holiday Inn Express Suites Ocala - Silver Springs
Ranked #1 of 8 Hotels in Silver Springs
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“By far the hotel in the area”
5 of 5 bubbles Reviewed March 31, 2013 via mobile

The hotel was clean and the staff was nice and friendly. I had wished they were more knowledgeable about hiking in the area though. Our room wasn't ready when we arrived, after 3pm, but the staff told us to get some coffee and it wouldn't be long.

You couldn't pay me to stay at the other hotels in the area they are all old and run down. The Holiday Inn sticks out like a sore thumb in a good way. The breakfast was good and the coffee was pretty decent. Our shower dripped a little, and the ac was kinda strange. I also think the lighting could be better but we were very pleased with our stay. In fact we will be staying at the Holiday Inn in Seward, Alaska in a few months.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MountainGulli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, April 1, 2013
Thank you for your review of our Holiday Inn Express and Suites of Silver Springs & Ocala! We are so pleased that you enjoyed you time with us and felt that we offered a far superior product over other area hotels. I do apologize that our staff did not know of many local hiking trails. There are many nearby including the Silver River State Park's trails which are brimming with wildlife and is right near our hotel. Thank you again for your review!
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629 reviews from our community

Traveler rating
    454
    138
    28
    4
    5
See reviews for
261
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Moncton, Canada
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

This hotel was so clean, it looked as if it had just opened! Our room was immaculate - even in the corners (I notice details)! The mattress, pillows and linens were first quality! We were both so impressed that we trying to guess how many months it had been opened. When I noticed that the certificate in the elevator was due to be renewed Aug. 2013, I guessed the hotel had been opened in August, but when I asked the front desk staff if it had opened last August, I was amazed that it was over a year old. They have a fantastic Housekeeping Department!

Their front desk staff were pleasant and efficient!
Breakfast was hot and tasty and was served in a pleasant environment.
We will remember this hotel for future visits!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsDetail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, April 1, 2013
Thank you for your review! You may be surprised to find out that our hotel is over 5 years old now. However, we spend lots of time, money and effort in great housekeeping and preventative maintenance so that guests will feel that the hotel is fresh, clean and new. Thank you for telling others about our Holiday Inn Express & Suites of Silver Springs and the high quality product that we offer!
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1 review
5 of 5 bubbles Reviewed February 28, 2013

We were extremely pressed with our entire experience here clean friendly helpful. The entire staff was wonderful. Would recommend without reservation. All of our needs were met without effort on put part


  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tommtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, March 1, 2013
Thank you Tom from all of the staff of the Holiday Inn Express and Suites of Silver Springs. We are so pleased that our employees made you feel at home and that our rooms were clean and comfy for your stay. We hope that you remember us if you travel in the area again. Thanks!
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Annapolis, Maryland, United States
Level Contributor
3 reviews
1 of 5 bubbles Reviewed February 26, 2013

Went to see my mother in Ocala and we usually stay very comfortable in the Holiday Inn Express in the Villages. They were booked this last weekend as well as the one in on Pine Rd in Ocala. Fortunately, we were able to secure a room in Silver Springs. The front desk agent was warm and friendly and so wonderful on the phone and when checking in Friday night. That was the end of the joy of staying in this hotel. The mattress where so worn out that sleep was impossible, sinking in the middle. Pillows were worn out. The room was stuffy and stale. Waking the next morning, the breakfast was good and the attendant was friendly and busy. The front desk employees (morning shift) completely ignored us. Not one word, not a good morning, or how was your stay or even just a hello or thank you for staying with us. Completely ignored us. I hope this post works to change the this hotel to what I am used to in other Holiday Inns, but in the meantime, stay clear of this one.

  • Stayed February 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Deborah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, March 1, 2013
Deborah, I do not understand how the room would have been as you described. Our hotel is relatively new as are all of the mattresses and linens within. We have daily inspections of every unoccupied room to ensure quality as well as brand mandated quality inspections from our corporate office. Our hotel is actually one of the top 10% of all Holiday Inn Express Hotels in the world and is the recipient of the prestigious Lighthouse Award. If there ever is any problem, we ask that our guests bring it to our front desk immediately so that we can resolve the situation. We have not heard this complaint from any guest before and will keep our eyes peeled for any room matching your description, but as of yet, our daily inspections have not yielded such a room. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eldorado IL
2 reviews
5 of 5 bubbles Reviewed February 23, 2013

I stayed for a week and a half at the hotel. The entire stay my room was kept neat. Every morning and evening someone was always quick to say goodbye or welcome back. I needed help printing off some reports to turn in, and they were right there to help me out. They made me feel like I was truly appreciated. Thanks everyone

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, February 26, 2013
Lee, thank you so much for your review of our Holiday Inn Express & Suites of Silver Springs. I see that it is your first TripAdvisor review. We are so thankful that you took the time and effort to share this stay experience with other travelers. We truly love word of mouth and feel that guest feedback is the best recommendation that we could ever ask for. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Ohio
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 17, 2013

We stayed for one week at this Hotel and could never have been treated any better, They always spoke too us when we entered the Hotel with a smile. I will definately recommend this hotel to many people. Great stay ,breakfast included and many more things not mentioned , Hospitality beyond all ,

Room Tip: We stayed in a Suite queen beds comfy and quiet
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kaye F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, February 19, 2013
Thank you so much Kaye! Our staff are truly the best part of our Holiday Inn Express. Although there area several other HIE hotels in the Ocala area, our Silver Springs hotel far surpasses them in service and is even the recipient of the prestigious Torchbearer Award for being one of the top scoring HIE hotels around. We are so pleased that we could show you our hospitality during your recent stay!
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Palatine
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

We stayed here on the recommendation of family that live in Ocala. What a great hotel, although a little pricier than we usually pay for a one night stay. The front desk staff were very friendly and we were even given complimentary bottles of water and cookies at check in for being priority members. The hotel is easy to find, parking lot well lit and we felt very safe. The absolute best thing about this hotel is that they have magnetic room door holders; just push the door against the wall and it stays open. How cool is that??? It made unloading our luggage from the cart so much easier. Bed was great, linens very nice and the shower head in the tub actually worked on all the settings. Breakfast offered a pancake machine instead of the usual waffle maker; that offered a little variety instead of the same old, same old....all in all a great place to stay.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GGPops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, February 19, 2013
Thank you so much for staying with us and thank you to your family members who recommended our Holiday Inn Express and Suites of Silver Springs! We are always so excited to welcome new guests to our hotel and help them discover our wonderful area around Ocala. With helpful staff, clean rooms, and great amenities like free breakfast, free wi-fi, and a heated pool, we hope that each of our guests leaves feeling their time with us was relaxing and worth while. Thank you!
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Additional Information about Holiday Inn Express Suites Ocala - Silver Springs

Property: Holiday Inn Express Suites Ocala - Silver Springs
Address: 5360 E Silver Springs Blvd, Silver Springs, FL 34488-1714
Phone Number:
Location: United States > Florida > Silver Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Silver Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Ocala - Silver Springs 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Ocala Silver Springs Holiday Inn Express and Suites is located next to Silver Springs State park, home of the historic and world-famous Glass Bottom Boats. The hotel is in close proximity to the Silver River State Park, the Ocala National Forest, numerous fresh water springs (Juniper Springs, Alexander Springs, Salt Springs, Silver Springs, Silver Glen Springs, and Rainbow Springs), the horse farms of Ocala and Marion County, the Horse Capital of the World, Wild Waters Water Park (next door), the beautiful Appleton Museum, Downtown Ocala's business district, the Ocala rotary Sportsplex, Shocker Park softball complex, and Big Sun soccer complex. The hotel is just an hour and a half away from world famous Daytona Beach and the Daytona Beach International Speedway. En-route to Daytona, one will pass numerous fishing spots such as Lake George, Lake Kerr, and the St. Johns River. There are numerous hiking, bird watching, and off road venues in the Ocala National Forest. The hotel features 55 queen rooms and 20 suites. Jacuzzi suites with separate walk-in showers are available upon request. Meeting and business service facilities are on site. The hotel also features a heated pool, fitness room, and guest laundry and dry cleaning services. All guests can enjoy free high speed Internet, free local calls, and a breakfast bar featuring the Express brand Cinnamon Roll, in-room coffee, the Simply Smart Bedding Collection, the Simply Smart Showerhead, an over sized work desk and a hot breakfast buffet featuring the Express brand Cinnamon Roll. This hotel is a Florida Certified Green Property and is a 100 percent smoke free facility. Early Check-in and late Check-out are available upon request. ... more   less 
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Also Known As:
Holiday Inn Express Suites Ocala - Silver Springs Hotel Silver Springs
Holiday Inn Silver Springs
Silver Springs Holiday Inn

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