I stayed in unit 104 in March 2012. Had a great trip. Left my deposit on file for same unit for March 2013. Airline tickets purchased, car rented, my adult children & I were really looking forward to the trip. Just received notice, however, that they moved us from unit 104 with a king, 2 doubles & a sleeper sofa, to a unit with a queen, 2 twins & a sleeper sofa. They claim they have the right to move you to a "comparable" unit without notice. I also lost 2 large flat screen TVs and now have 2 small old box TVs. I fail to see how this is comparable. Staff refused to help and the office manager is not returning my call. Had to file a complaint with the BBB just to get communication for some type of resolution. I've worked in the travel industry for 20 years. This is not the way to conduct business, nor to earn repeat business. If you book with them you better be very, very careful. You may end up with guests having to sleep on the floor.
- Official Description (provided by the hotel):
- AMERICA'S #1 BEACH IS SIESTA KEY!!!! Siesta Key, Florida, and our white sandy beaches(Voted #1 in the U.S.) Create the perfect setting for the type of vacation you deserve with our studio, one and two bedroom condominium rentals. We have one story villas, two story Penthouses and two Bedroom Gulf View Tower Condos. We also have condos available for sale. You will be glad you came to Jamaica Royale. In addition to our beautiful beaches, the Jamaica Royale beautiful tropical grounds are very relaxing. You can enhance your stay further, by relaxing in one of our three heated swimming pools, enjoy playing shuffleboard, or have a BBQ at Beachside or on the Barbeque Island and patio. WE HAVE HIGH SPEED WIRELESS INTERNET ON THE PROPERTY AND IS ACCESSIBLE AROUND OUR POOLS, THE BEACH AND FROM MOST OF OUR CONDOS. Jamaica Royale offers not only quiet beachfront seclusion, but also beautiful sunsets on our World Famous Siesta Key Beach, Florida. Siesta Key Village is close to many activities and attractions, including shopping and an array of restaurants. Access to Tennis courts are a short walk. All condominiums are completely furnished with fully equipped kitchens. There are laundry facilities on site or in the units at Jamaica Royale. Irons, ironing boards, linens are supplied. Friendly staff awaits you. Just bring your sunscreen. Beach chairs are supplied, AND many condos have beach chairs and beach towels to take down to the beach water edge.) ... more less
- Also Known As:
- Jamaica Royale Condominiums Hotel Siesta Key
- Jamaica Royale Condominiums Siesta Key, Florida