Wrote this review quite a while ago. It got pulled and I’m, not sure why. Made several inquiries but could not get a satisfactory answer. Read review several times and could see nothing wrong. Finally had hubby read it and he thought that perhaps the last statement that I made facetiously might have been taken literally. So I am re-submitting this with the last statement off. It in no way effects my review.
I’ve never written any kind of review before but feel I should write this property up to save someone the complete disappointment my husband and I experienced at this property.
My husband and I are frequent travelers. We average about 40 hotel night stays per year. In 35 years of traveling, this was one of the worst experiences we have ever had.
We tend to celebrate our “big” wedding anniversaries by booking hotel stays. Most decent hotels will make sure you have a nice room for your anniversary. In fact, some hotels have upgraded us to fantastic suites as well as sending us wine, candies and flowers. We were celebrating our 35th wedding anniversary and wanted to spend it at a very special hotel. We are on a strict budget (we are elderly, retired and on a fixed income) so couldn’t splurge too much. I saw the Tropical Beach Resorts on Expedia, and after reading the overwhelmingly positive reviews on tripadvisor, decided this was the place for us.
When we booked this trip through Expedia, in the comments/requests box, we said it was our 35th wedding anniversary. We said whatever they could do to give us a nice room would be appreciated. We also called Tropical Beach Resorts twice to confirm and again mentioned that we were celebrating our 35th wedding anniversary.
Since this is more of a budget property, we were not expecting a complimentary upgrade to one of their best rooms or complimentary wine and or flowers. However, based on the reviews we read, we were expecting a nice room.
Well, the hotel stay from hell started as soon as we entered the main office. The main office left a very bad first impression. It was tiny, cramped and typical of a cheap motel. Since we weren’t sleeping in the front office, we figured no big deal. We checked in and were given keys to room 161. We wanted a remodeled room with central air so being on a budget, we booked the hummingbird room (which online was listed as remodeled and having central air).
When we got to the room, we barely noticed the room itself (which was very small but we could live with that). What we immediately noticed was that the laundry facilities for the whole complex (several washers and dryers) were located right next door to us (So much for the staff’s sensitivity to it being our 35th wedding anniversary).
We went back to the front office and told them we do not want to be located next to the laundry facilities. There was a woman there now (we were checked in by a fellow) and she told us that we’d be surprised, it’s quieter than listening to TV’s or voices from the room next door (how very lovely for our 35th – the sound of washers and dryers going is sure to set a romantic atmosphere). She did however provide us with two alternative rooms. One was in the same building, larger but unrenovated. The room had a wall A/C unit right over my side of the bed that sounded like a jet engine taking off (I was sure to have a good night’s sleep in that room). For an additional $20 (plus tax) we were shown another unrenovated room (1 bedroom suite with central air). It was room 128. It had absolutely no privacy or view. It overlooked 3 parking spaces and it was right in front of the main entry road into the complex. Well, since we weren’t going to get our money back (we booked with Expedia) and our wedding anniversary was that day, we decided to try to make the best of it and take room 128 for an additional charge.
On the plus side for room 128 – it was fairly large (although the bathroom was small). It had a comfortable couch and chair in the front room. The front room TV was a large screen TV but it was mounted very high on the wall so you had to keep looking up to see it. My husband and I both had sore necks after our two day stay because of this.
There were unfortunately many negatives in this room. Since there was no privacy, we had to keep the blinds closed during our stay (This made us feel claustrophobic – we usually keep all the blinds open, and if there are curtains, pull them back. We like an open feeling.). In general the room was worn and outdated. It also had lots of cheap touches. The tiles in the kitchen and bathroom were very old fashioned (they were light colored and had very dark grout). The cabinets were cheap wood laminate. The kitchen table was cheap and imbedded in the floor (like McDonald’s). The carpet was old, worn and had rolls in it (it needed re-stretching). The insides of drawers (especially in bedroom) had all sorts of stains in them. The lampshade had stains / yellow rings. The bedroom closet door on the left side was very hard to open – it stuck to the carpet. The bathroom baseboard was really dirty and cracked. The toilet paper had a string tied around it (like they had to prove it was clean / unused). The toilet had a really gross rusty / dirt ring around the base. There was also another dirty ring on the floor at the base of the toilet (like another toilet might have been there and removed). The things that usually cover the screws on the base of the toilet were missing, exposing old, rusty screws. The condition of the shower / tub was so gross, that although we are accustomed to our daily showers, we thought it would be more sanitary to skip the showers during our two day stay. The inside of the shower handle had a ton of black mold; I didn’t want to touch it There was a toilet plunger in back of the toilet right next to the shower / tub. The maid? draped the shower curtain and shower liner right over the toilet plunger (I’m not taking a shower with a shower liner that was touching a toilet plunger that had plunged God knows what). The towels in the bathroom were really thin (like those roadside motels that advertise $29.00 a night for a single). They were dirty (not stains but like someone picked them up with dirty fingers).
About the property itself and other miscellaneous comments – We only found two pools (may have been more but we didn’t see them). They were the typical rectangular cheap motel type – not very appealing. The pool by the Tropical Sun was right on top of Midnight Pass Rd so very noisy. The pool by the office was locked (we found out you had to get a pool key when we tried to enter to use the shower to get sand off our feet). Why was it locked? Who on earth would try to “crash” and use this pool since it was nothing to write home about. When we traded the beach / pool towels found in the room for clean ones at the front office we asked for one extra towel. Although we did get it, the clerk’s response was – woa – how many people in your room (he knew – he checked us in – we are old and I have a bad back – I need an extra towel for my back when I sit in a beach chair – why give us a hard time over one extra towel?) The water at the outside showers / foot washes smelled really bad – like rotten eggs and / or sewage – don’t want that on my skin. The public toilet consisted of one very cramped unisex stall with one roll of toilet paper. The beach was nice but in Florida you could do better – we live in Florida and prefer Clearwater, Ft. Lauderdale or Miami Beach; the sand here is too powdery and sticks to everything. If you don’t have a quarter handy, forget the ice machine (yes, they charge for ice – never seen anything like it). We called the main office at 10:30 p.m. to set up a wake-up call several times and got no answer. Apparently, the office closes at 10:00 p.m. And by the way, don’t lose your room keys when the office is closed, they will charge you $35 for new keys (like I really plan when I’m going to lose my keys).
To sum it all up – we would never stay here again (even if it was free). They ruined our 35th wedding anniversary (we are old and may not make it to the next big one; 40th ; there’s no way to recapture the 35th).
- Official Description (provided by the hotel):
- Welcome to our world where relaxation meets paradise at our Siesta Key Hotel. It is here at Tropical Beach Resorts in Sarasota Florida, where the setting sun meets the gentle rhythm of the sea. Siesta Key is where you will experience the best of all worlds… vacation fun, natural beauty, choice of activities and so much more… Proudly rated the #1 Beach in the USA, this stretch of the most beautiful powdery- white beach is just the beginning of what this natural gem on the west coast of Florida has to offer. It is home for us … and will be paradise for YOU! Just imagine walking on a pure white beach, while savoring spectacular sunsets over the turquoise waters of the Gulf of Mexico or just strolling through the quaint village of Siesta Key with its lively atmosphere and friendly people… you will experience it all! Siesta Key is home to exquisite fauna and flora offering a collage of breath-taking colors and exotic wildlife. Whether you are looking for single solitude, a romantic get-away for two or family fun in the sun, Tropical Beach Resorts provides the perfect fit with beautiful hotel rooms and suites! The variety of room types offers a choice to fit your style and your budget. From stylish smaller floor plans for singles or that romantic getaway for two to spacious one- or two-bedroom units, perfect for the whole family to enjoy, we can accommodate you. All units offer a colorful garden view with the nearby pool area and the beach only a short walk away. We take great pride in our attention to detail, personal service and exceptionally high standards for cleanliness and customer satisfaction. Our hotel is conveniently located directly on Siesta Key (Sarasota, FL) and within immediate walking distance to our private beach access to Crescent Beach where you can meet some of Florida’s natives: dolphins, manatees, pelicans, sandpipers, sea creatures and seagulls galore! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Tropical Beach Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tropical Shores Beach Hotel Siesta Key
- Tropical Shores Beach Siesta Key
- Tropical Shores Beach Resort Siesta Key
- Tropical Beach Resorts Siesta Key, Florida