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“bad customer service”
Review of The Hub Baja Grill

The Hub Baja Grill
Ranked #8 of 42 Restaurants in Siesta Key
Certificate of Excellence
Price range: $8 - $30
Cuisines: Mexican, American, Southwestern, Bar, Central American
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Bar scene, Kids, Families with children
Dining options: Brunch, Lunch, Dinner, Late Night, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: The Hub Baja Grill has been serving up fresh Baja cuisine for locals and tourists alike since 2008. The Hub Baja Grill’s famous Grouper fish tacos, hand-made lobster bisque and other Latin American and tropical inspired creations are sure to exceed expectations of the most discerning palate. We offer indoor dining and a covered patio on the sidewalk. We offer live music day and night. “Fiesta Hour” runs Monday - Friday 11:00am to 6:00pm and features, $5 House Margaritas, $4 House Wines, $3 Well Drinks, $2 Domestic Drafts & One Great Time! LATE NIGHT FIESTA HOUR 10:00PM – Close with the same Great Prices 7 Nights A week! The Hub was awarded #1 margarita in Sarasota/Siesta Key by The Sarasota Herald Tribune in 2010. So come on down and find out why we really are “The Hub” of Siesta Key and Sarasota!!
Sarasota, Florida
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“bad customer service”
Reviewed February 16, 2013

My sister and I had embarrassing insident while visiting the Hub Baja Grill. We left our table for 7-8 min to the restroom. When we came back we did not find our half-finished food, waitress (Danielle) already cleaned the table, suspecting that we left without paying.
The manager (Joe) was very rude telling us if you don't want to be served again you free to leave! He did not even appologize for treating us like potantial thieves!
Untrained and unprofessional staff. Waist of time and spoiled evening

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank malina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
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English first
Michigan
Level Contributor
123 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Outdoor patio and music”
Reviewed February 14, 2013

We thoroughly enjoyed our lunch at The Hub while staying in Siesta Key. All restauants are within about 2 blocks of the main village cross streets, so we walked around town, browsing the choices. We selected The Hub because of its large outdoor patio area, and so did lots of other customers!! The musician was wonderful, playing a synthesized guitar and doing all the background rhythms and instrumental accompaniments himself. I would say the food was good, but average - presented well. We asked for fish on our taco salad instead of ground beef and they were happy to substitute for a small up charge. Service was friendly and fairly prompt delivering needs inspite of how busy they were.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TakenByTravel777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great atmosphere and Fish tacos.”
Reviewed February 13, 2013

Perfect place to grab a bite and people watch. The fish tacos were great with fresh mahi mahi caught daily.

Visited February 2013
Helpful?
Thank SKP123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
Level Contributor
258 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
“Laid Back”
Reviewed February 9, 2013

The Hub is on the far end of Siesta Key Village, where it's a bit quieter. It's a nice spot with a good indoor/outdoor bar.

I've been a number of times for both food and drinks. This past time I just had a beer at the bar. It's always good, friendly, and a great spot to go with a group.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank Ecojojo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Indiana
Level Contributor
107 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Nice food and better Margaritas”
Reviewed February 8, 2013 via mobile

We had the Fish Tacos which were very good and the Margaritas were even better! My only complaint would be that they use a little too much ice, mine was gone pretty quickly. The kids loved their tacos and quesadillas!

Helpful?
Thank indyxray5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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