1st made reservation about a month in advance,,, told them I am in wheelchair and needed a handicapped room. Was told no problem,,,when we got there to check in,,, no handicapped rooms was available for that night. So told them ok,, and was put in one of worst pig pens I have every been in. Room was dirty, dirty. Had an old 19" tv with one broken speaker in it. Curtins were nailed to the wall and had cobwebs on the curtin rods. Was gone all the next day and didn't get back until late that evening so just went to bed. Asked the next morning about handicapped room and there was none available. They had one so called ramp or wheelchairs and 80% of all motor driver chairs would not be able to get up,, had to get a run at it and jump it up to walkway. Went to desk the 4th day and they told me they wondered where I had been,, they was holding a handicapped room for me and been for 4 days. Checked out and came home.