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“Clean Facilities, nothing to rave about”

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Residence Inn Sebring
Ranked #3 of 11 Hotels in Sebring
Certificate of Excellence
Mount Dora, Florida
Level 6 Contributor
164 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Clean Facilities, nothing to rave about”
Reviewed January 29, 2013

From sad check in, morose service, and no desire to please the guest. There is not much to rave or talk about. As a platinum marriott member I felt as that did not matter. The hotel is clean and rooms are adequate. they have two lake views. The one you want is the rear because the front has a major highway.

Room Tip: Get the rooms facing the back of the hotel.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank ltorres93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Thank you very much for your loyalty to the Marriott family of hotels, and for your recent stay with us. I'm sorry you were unhappy with us during your visit, and hope you will accept my sincere apologies. There is never any excuse for poor service, and I will use your review in discussions and training to improve our operation. I hope you will give us another chance to regain your trust the next time you are in Sebring.
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251 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
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English first
Hypoluxo, Florida
1 review
Reviewed January 28, 2013

Once a year my friends and I with our spouses meet to renew old aquaintences. One comes in from St. Pete another from Sanford and myself from Hypoluxo in Palm Beach county. We sit around and tell stories of when we were younger and talk about those who are no longer with us.
We joke with the staff who treat us with the greatest respect. The daytime manager sat with us and we shared some of our stories with her. She was very helpful finding us a nice restaurant and was our local travel guide. We all enjoyed our stay and look forward to meeting there again next year.

Room Tip: We like the first floor because we use the dining room for our meetings.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Thanks for choosing to have your reunion at our hotel, and for taking the time to share your comments. It was very enjoyable for us to have you and your friends spend time here, and we really look forward to welcoming you back again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2013

Recently, spent several nights and can't say enough about the property and staff. Very clean, inside and out. manager and staff greeted you every time you came in or left. Food was great and plentiful. I would highly recommend this property !!

Room Tip: Rooms on the back overlook the lake. Great view!
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mbass13130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Thank you for your recent visit and for posting your 5 star rating and strong recommendation of our hotel. We really appreciate your kind words and hope you will give us another opportunity to serve you here again soon.
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michigan
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

Perfect, perfect, perfect! This isn't a hotel, it's an apartment. Staff is wonderful. My wife and I and 2 dogs have been here for 6 days. They will shop for groceries for you if you like. Lots of little stuff makes it like home. Take the back side of the building, it's cheaper and pretty. The balcony is a great touch for smokers. Step out in the beautiful weather and you're all set. This is the nicest set up we've ever had. Breakfast is really good. We didn't do any of the evening socials as my wifes family is here in the area. I have to say that it took 2 days to find a flaw in this room....the nicest, cleanest, best run hotel ever!

Room Tip: South side is quieter, air conditioner in the back of the property is loud. Front side would be col...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michtravler20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Wow, and thank you very much for your wonderful review and rating! I must stay that I am curious about the flaw it took you two days to find, and if you care to share, please email me at kenjacobs@zmchotels.com at your convenience. I hope you will continue to let us know how we are doing on all your future stays with us.
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hypoluxo
1 review
Reviewed January 22, 2013

Everyone was great and helpful. The manager went out of her way to accomadate us.

We were three couples and we were all in agreement. We will all go back again. The breakfast was very good and pleny of it.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladydi6754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
I am so glad you and your friends were happy with us, and really appreciate that you took the time to write and post your comments. We look forward to welcoming you back and thanking you in person again soon.
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Palm Beach, Florida
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 22, 2013

The Residence Inn offers a terrific view of the lake with abundant parking. A well-maintained property with comfortable common areas for meeting with friends on the patio and in the dining/living space.

The staff wow'd me with a personal greeting each day. The evening festivities are a nice touch. Breakfast was delicious with great variety of fresh fruit and protein as well as yummy breads.

Thanks for a terrific stay.

  • Stayed December 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Sss1287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Thanks for the terrific review about your recent experience at our hotel. I'm so glad we were able to exceed your expectations and hope you will give us another opportunity to serve you here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Safety Harbor, Florida
Level 6 Contributor
760 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed January 20, 2013

Lynn and I spent a couple of nights at The Residence Inn in Sebring while attending an event at Sebring race track. In the back of the hotel is a huge lake. We had a 2 bedroom suite with another couple during an event with our car club. The suite was immaculate. Each bedroom had a king bed and a very large bathroom. The living area included a nice kitchen area and living room with sofa, recliner and a dining room table with 4 chairs. We used the room to entertain other friends. It was quite comfortable. Breakfast is included. The only thing that we didn't like was that there was no overhang to unload luggage at the front of the hotel. We arrived in a light rain shower.

Room Tip: The hotel is 4 stories high, but there is an elevator. You might want a first floor room if you have...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Radiohutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, January 30, 2013
Thank you very much for sharing your candid comments about your stay at our hotel. I agree that an overhang at the entrance would be nice, and understand your disappointment. I'm glad you were happy with your room and service during your visit, and hope you will give us another chance to serve you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Sebring

Property: Residence Inn Sebring
Address: 3221 Tubbs Rd, Sebring, FL 33870-6053
Phone Number:
Location: United States > Florida > Central Florida > Sebring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sebring
#2 Business Hotel in Sebring
#3 Romantic Hotel in Sebring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Sebring 3*
Number of rooms: 80
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Also Known As:
Sebring Residence Inn

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