Maybe I am spoiled. I moved from the north and frequented many Fleming like restaurants. This was my second visit to Flemings. First time was wonderful and they get my stellar ratings. This time. Somewhat a let down. Let's put aside the food. The food is great; the steaks were cooked to perfection and my three guests left feeling full. But the let down was the service. It was okay. Two hundred plus bills should call for more than okay service. Efficient...yes. Engaging.... no. Maybe I'm spoiled. I noticed a number of natty dressed men walking around. I am assuming they were the floor managers. Not once did they come to the table and just ask the "how's"...how was the food, how was the service, how was the wine? The engagement of customers by management is essential whether it be Charley's Dinner, where Charley knows everyone's name or Flemings. I like the food enough that I may make a return visit and wait.....to see the quality of service and whether the guys in the ties and suits ask the how's.
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