This is my second stay here at this hotel. The first since the new owners took over. The layout of this hotel is great. It is right on the beach. The pool and restaurant were just steps away from our room. The rooms need new everything to justify the price charged for these rooms. In our room the carpet was stained and not just small stains. We are not picky travelers. I understand the concept of the resort fee but this is not up to resort standards as I see it. We used the shuttle service and beach towels and umbrellas but for $250 a night without the resort fee I believe that would be fair. Most of the staff were very friendly. The front desk staff could have used a lesson in customer service though. I observed some rudeness to other guests. The beach bar was great. The bartender was engaging and a very hard worker. The food was very good. It will be awhile before we come back. This place needs time to clean up and become the resort it says it is.
- Official Description (provided by the hotel):
- A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more less
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- Also Known As:
- Helmsley Sandcastle Sarasota
- Sarasota Helmsley Sandcastle
- Helmsley Sandcastle Hotel Sarasota