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“Outstanding service and room accommodation. Most professional staff and excellence in service.”

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Hotel Indigo Sarasota
Ranked #4 of 49 Hotels in Sarasota
Certificate of Excellence
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding service and room accommodation. Most professional staff and excellence in service.”
Reviewed December 27, 2012

From check in to check out time, we have never experienced such professional and going the extra mile staff and always smiling and accommodating during our one week stay.
Assistant manager Claudia and Christian were very wonderful when we first checked in as we were exhausted and accommodated all our needs. We extended our stay after all the outstanding service and the professional yet feeling like home kinda atmosphere. Hotel rooms are super clean and in the heart of downtown Sarasota. They beat the Hayat and Marriott service and we will come back in spring with the rest of our families to stay here again.
You have done great staff training here and we didn't want not to have you recognize it.
Ps Dunia (front desk staff) went out of her way to book a massage for my fiancée when they were all booked solid in town and had suffered a severe neck pain. No other hotels will do that.

Room Tip: Take the corner rooms
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  • Stayed December 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, January 9, 2013
Thank you Michael M for your recent comment on Trip advisor. We are very proud of our staff here and we thank you for recognizing a few of them by name, we will be sure to pass on your kind words. Customer service really makes the place your staying at different when you experience it in a positive way. We look forward to having you and your family back in the spring! Come check out our live happy hour on Friday nights when you’re in the area!
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914 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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English first
Oakville, Canada
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 27, 2012 via mobile

I was upgraded with no question when they saw my height. Non smoking property is immaculate and very colourful. The laminate floor is the only puzzle piece that does fit this nicely decorated property.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Astronut21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, January 9, 2013
Thank you Astronut21 for your recent review. I’m glad that we were able to anticipate your needs and accommodate you with an upgraded room. We are in the process of a continuous renewal and will be updating our rooms within the next year, including the flooring in the rooms. We hope you can come back soon and see all the changes! Thanks again and Happy Traveling.
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Malibu, CA
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 20, 2012

A very convenient (downtown close and a easy walk), clean, comfortable mid priced lodging in a local neighborhood. All Indigo properties are for the most part cookie cutter (not a bad thing, just some what bland) This property is well maintained, the rooms are comfortable and the walk in shower a big plus over the combo tub shower offered in this price point at other properties. A well equipped gym and a small pool round out this lodging.
Request a East facing room to enjoy the sunrise and to avoid the view of the adjacent high rise condo.
I would certainly revisit this property on my next trip to Sarasota.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
2 Thank Gitane48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, December 27, 2012
Thank you Gitane48 for your comment about our property. I’m glad you noticed our local neighborhood, hopefully you got a chance to take in all the sights. We just celebrated our six year anniversary and are in the midst of a renewal. Make sure to come back next year and see all the great changes. Can’t wait to have you back!
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spain
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 12, 2012

A colleague recommended this hotel to me as i was traveling to Sarasota on business. It turned out to be a great suggestion. A quick 10 minute ride from the Airport gets you delivered to the front door. The location is very convenient to all of Sarasota. The reception was warm and cherry. I like the flavored water vats similar to the Westin brand on arrival. The rooms were very spacious and well appointed. Avida bath products and a wine fridge made for a nice touch. Great Beds, wood floors, good alarm clock and bright rooms made for an enjoyable stay.
I have seen other comments about the service i have to say i agree. Everyone i encountered was incredibly nice and accommodating. The morning breakfast was a nice start to the day. I would stay here again for sure and i am a complete hotel snob.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank vandelay09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, December 17, 2012
Vandelay09, we’re grateful for your colleague’s suggestion—and that you had such a positive experience! We agree: the quick ride from the airport is one of the best things about our location.

Thank you so much for the compliments about our staff. And your stamp of approval! Come back and see us next time you’re in Sarasota.
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Birmingham, Alabama
Level Contributor
76 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 4, 2012

Pros: Large and comfortable rooms; very friendly staff; good food in the restaurant; convenient location to the airport; shuttle service from/to the airport

Con: Very noisy air conditioner that cut on and off every few minutes...if you are a light sleeper, this may not be the hotel for you. We had to leave the light/fan on in the bathroom every night (after the first night of no sleep) to counteract the A/C.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MisterGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, December 17, 2012
MisterGrace, thank you for taking the time to review our hotel. We appreciate it!

We apologize for the air conditioner. We’re switching out the units as I type.

Come back and visit us again soon. We’d love to have you!
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Nashville, Tennessee
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 30, 2012

The Good:
* First of all, the staff were incredible. Customer attention is first rate.
* The hotel's decor I personally found refreshing and attractive.
* The location is excellent - easy access to shows, St. Armand's Circle etc.
* Everything was very clean
* The bed was firm - which I like

The Bad:
* The 800 number booking agent told us that a) there was a fridge in the room and b) that there was a tea kettle in the room. Neither were true. Nor was there a microwave in the room. There was no way for me to make my tea except going downstairs at all hours to boil water in the single microwave. Had I known this in advance I would have booked another hotel. The lady working reception, after I expressed my disappointment to her, showed up with a brand new electric tea kettle about 40 minutes later - I don't know if she went out a bought it or not. Either way, exemplary customer service.
* The room was minimally furnished. No dresser. No practical or customary place to store clothing.

The Ugly:
* Each room has it's own air conditioner mounted through the wall under the window. It's not the boxy one, it's one of those long/wide units. It was noisy, and it cycled on and off every minute. And I mean *every* minute throughout the night.
* Our room was next to the elevator and that was noisy also - sounded like a meat grinder, and it was slow so the duration of the noise wasn't short.
* There was some other machine noise that happened about every three minutes for a duration of about 15 seconds, somewhere in the building, and went on throughout the night.

Given these noises I did not sleep a wink the three days I was at the hotel, which pretty much spoiled my mini-vacation. My wife, with the assistance of prescription medication, was able to sleep.

This could be a wonderful little hotel to stay it, but I would not stay there again.

Room Tip: Forget this hotel if you're a light sleeper. If you can sleep through noise and like coffee ins...
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  • Stayed November 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
5 Thank bwanagary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, December 6, 2012
Bwanagary, we’re so sorry you had this experience. To be unable to sleep on a mini-vacation is not pleasant and we certainly understand your displeasure.

Our Director of Engineer is in the midst of a project that identifies and replaces the noisy A/C units. Guest feedback has spoken and we are making it our top priority. If you have a moment to email us your room number, we will take care of it this week (admin@srqhotel.com).

Again, we’re sorry about the noise disruptions and appreciate your feedback. We’re especially grateful that you still had such nice things to say about our staff. We would love for you to give us another chance. Please call ahead and we’ll make sure to have a quiet room stocked full of tea!
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Brevard, North Carolina
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 28, 2012

What a delightful surprise. We needed one night in downtown Sarasota and were surprised to find that Hotel Indigo is part of the Holiday Inn chain, but is nothing like a chain. As we entered the lobby, we were struck by the interior which I can best describe as "whimsical beachy." The front desk check-in person was very friendly and upgraded me to the 4th floor, a pleasant surprise. Our room was cozy and had a couple nice little extras, like a huge walk-in shower, music playing, and a clock radio with a subdued light. Before turning in we enjoyed a drink in the bar; there is also a casual restaurant on site that we did not have a chance to sample but the breakfast buffet looked quite nice. Not sure if children would enjoy this place since the pools are very small wading pools (think big jacuzzi) and of course the location is downtown and not right on the beach, but if you're on business or just need a spot overnight in downtown Sarasota, the Hotel Indigo is perfect and very reasonably priced.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BabsOrlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indigo_SRQ1223, General Manager at Hotel Indigo Sarasota, responded to this review, December 6, 2012
BabsOrlando, thank you for the rave review! We agree – “whimsical beachy” is a great way to describe the interior. We may have to borrow that from you!

We’re glad you enjoyed your stay and hope to see you back soon!
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Additional Information about Hotel Indigo Sarasota

Property: Hotel Indigo Sarasota
Address: 1223 Boulevard of the Arts, Sarasota, FL 34236-2901
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 49 Hotels in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Sarasota 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hotel Indigo Sarasota Inspired service, intriguing design, invigorating atmosphere: Hotel Indigo Sarasota is the refreshing alternative, perfect for business and leisure travel. Situated on the edge of downtown Sarasota three miles from the Sarasota/Bradenton International Airport. Hotel Indigo Sarasota is close to many cultural attractions and business centers. Play on the pristine beaches of Siesta Key and shop or dine at the famed St. Armands Circle. Explore the beauty of the John & Mable Ringling Museum,the Marie Selby Botanical Gardens & the Mote Marine Aquarium or take in a show at the Van Wezel Performing Arts Center, all minutes from the hotel. Come and savor the experience of our unique atmosphere at the H20 Bistro. A dining pleasure with an intimate and casual atmosphere serving breakfast, lunch, starters and dinner, we also offer a specialty beer and wine bar! Relax beside twin spa wading pools or curl up in an oversized chair with your laptop and take advantage of the complimentary high-speed Internet access throughout the hotel, or play a round or two of golf at the many nearby courses. Hotel Indigo Sarasota, when you travel and stay with us; you re never too far from home. ... more   less 
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Also Known As:
Sarasota Hotel Indigo

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