My parents are snowbirds and had been to this restaurant a couple of times recently and enjoyed it which is why we chose to dine there a few nights ago. After this last dining experience, we will never go back. Primo's has a early bird special which is half-priced food from 4-6pm. We arrived and were seated at 5:45. Our service was horrible in the fact that our waiter never took our order until 6:15. He didn't even stop to take our drink orders. Even though we had been seated well before 6pm, they did not honor the special pricing. The food portions were not that big, especially considering the prices they were charging. The quality of the food was fair, but not great. I voiced my concern to the manager/owner about our lack of service and the fact that we were not honored the special pricing and he told us that it was our fault for not getting there earlier. My entire family was completely offended by the way that he handled the situation. He was not the least bit sympathetic!! I would have expected more from the manager/owner.
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