I haven't been here in years so I dragged a couple of friends there who have never been skating. Seeing that my friends were inexperienced in skating, two staff members helped them out for about 20 minutes on the basics of skating so their experience was just as enjoyable as mine. I was kind of disappointed that management had changed since I went there before because I had gotten to know them really good. However upon talking to the current manager, the changes she has done with the building and staff is far better then what it use to be (and even it's competitor rink near by) and I could not be more pleased with the helpful attitude from all the employees. I did overhear her talking to another patron about a situation they had and the way she handled it was very curteous and professional. Defiantly a great place for everyone to relive their youth!!