We used to be semi-regulars at Clayton's, visiting once or twice a month. Our first minor issue came when they would not accept a coupon on a weekend, which they had done in the past. In their defense, the fine print clearly stated the days that coupons could be used, so we counted our blessings that they had accepted them before, and moved on.
On our last two attempts to dine at Clayton's, we were told that the entire inside dining area was reserved for a private party, and that only outside seating was available. In milder weather we would not have minded, but on one visit it was unbearably hot and humid, and on another it was so chilly that our food would not have remained hot for very long, so we passed on Clayton's and went to a nearby competitor.
A little over a week ago, we decided to give Clayton's another chance. After all, what could the odds be that the dining room would be reserved again? Well, it wasn't. It was a Tuesday, and the whole restaurant was closed. We were told that there was not enough business to remain open throughout the week, but they would reopen on Wednesday. Are you serious? It's "season" right now, and every other establishment is packed or has waits, so what does that say about Clayton's? To me, it says something doesn't smell right, and it's not the food, it's the way that customers are made to feel when they're trying to support a local business. We won't be back.
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