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Traveler rating
326
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All reviews rooftop bar front desk champagne and chocolate covered strawberries valet parking beautiful hotel valet service special thanks the entire staff rooms are nice i highly recommend this hotel room rate free shuttle checking in lido beach marcia amelia spa
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Reviewed June 8, 2019

The best hotel shower I've ever used. Extremely clean and spacious room. The beds were very comfortable and we had a hard time wanting to leave them in the morning. We had our elderly grandmother with us and our rooms were further down the hallway, so it was a bit of walking for her. We asked Marcia Stokes, at the front desk, if we could possibly get her a closer room to the elevator. Not only did she do this with a smile, but she also changed our room to have a better view and also surprised us with champagne and chocolate strawberries for my girlfriend who was graduating that weekend! She went above and beyond to make it a special weekend for all of us. The rooftop pool is also gorgeous

Room tip: East side overlooks downtown Sarasota. West side rooms face other hotels or the inlet/river/ocean. North side rooms overlook construction
Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DavesFreshlyUsed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil R, General Manager at The Westin Sarasota, responded to this reviewResponded June 11, 2019

Hello DavesFreshlyUsed,

Thank you for the amazing review on the Westin Sarasota! I agree with you that our shower heads are second to none and appreciate your great feedback on our best in class staff and rooftop pool.

Thank you once again for your comments and we hope to be your hotel of choice when your travels bring you back to Sarasota!

Be Well,

Gil Reyes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

My family and I have visited the Westin Sarasota multiple times over the last five or six months. Marcia, the manager at the Westin Sarasota, took care of my family and
I and has made sure that every time we come in we are happy. She knows us by name and always greets us with a warm smile and treats us as if we were guests in her home. We are Marriott members and the Marriott family of hotels has a large presence in Sarasota, and the Westin is in the family. There are less expensive options in Sarasota. However, it is because of Marcia that we continue to come back. Everything has been absolutely flawless from the rest of the front end and restaurant staff to the wonderful rooms, the gym, the rooftop pool, and the food. We love it so much that a few times we have even extended our stay! If you go to the Westin Sarasota you are going to love it. We are happy to call this our second home!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil R, General Manager at The Westin Sarasota, responded to this reviewResponded June 11, 2019

Hello Ryan S,

Welcome back to the Westin Sarasota! We truly appreciate your great feedback and glad that Marcia exceeded your expectations during your recent stay with us. While we understand that there are plenty of options in the Sarasota market, its the memorable experiences that makes our hotel so unique and genuine.

Thank you once again for the kind words and It was a pleasure to have you stay with us.

Be Well,

Gil Reyes
General Manager

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Reviewed June 5, 2019 via mobile

Checked in Sunday June 2nd checked out Tuesday June 4th.
Oscar & Roberto from Valet greeted us and helped us with our bags. Ryan checked us in and was very polite and told me happy birthday. We went to the room and Sandy Torres brought up surprise champagne and chocolate covered strawberries!!!

The view was amazing, the pool bar was amazing, THE SUNSET was AMAZING

The bed was like sleeping on a cloud! The blackout curtains never disappoints!

They have cruiser bikes you can check out and ride around town!

I would 100% stay at the Westin Sarasota again!

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank jessicamP2826RQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil R, General Manager at The Westin Sarasota, responded to this reviewResponded June 10, 2019

Hello jessicamP2826RQ,

Hope you had an amazing birthday and thank you for sharing your memorable stay at the Westin Sarasota. We truly appreciate the kind words on our staff and I agree that our heavenly beds is like sleeping on clouds!

Thank you for staying with us during your birthday celebration and we hope to see you again in the near future!

Be Well,

Gil Reyes
General Manager

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Reviewed June 5, 2019

My husband and I were treated like VIPs by Marcia Stokes, Ashley, and Victor. They made sure all of our needs were met. We especially enjoyed going to the pool, restaurant, and bar located on the roof.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Annette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil R, General Manager at The Westin Sarasota, responded to this reviewResponded June 10, 2019

Hello Annette S,

Thank you for sharing your excellent experience on the Westin Sarasota! Super excited that our dynamic associates exceeded your expectations and that they were able to meet all of your needs. during your stay with us.

We truly appreciate your great feedback and we hope to see you again in the very near future!


Be Well,


Gil Reyes

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019

We had a wonderful stay in The Westin Sarasota. We arrived early before regular check-in time - as a result we got a nice room update with city and partial ocean view on a higher floor. THANKS. Rooftop bar and pool speak for themselves. Great service, very friendly staff. The only minor complaint is that we had to wait about 30 minutes to get our car from valet service. This must be organized in a better way.

Room tip: Higher floors are recommended due to nice views to city or waterfront. Balcony is a nice feature making the stay even more comfortable.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank _jpaufler020962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil R, General Manager at The Westin Sarasota, responded to this reviewResponded June 10, 2019

Dear jpaufler020962,

Thank you for sharing your great experience with us on TripAdvisor. I'm glad that our team was able to deliver on the exceptional service that we are well known for and pleased that our associates much such a positive connection with you during your stay.

My apologies for the missed opportunity in valet and I can assure you that we have addressed this with our team for corrective action.

Thank you once again for your comments and we hope to see you again on your next trip to Sarasota!

Be Well,

Gil Reyes
General Manager


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