My daughter and I stayed here for 7 nights in March. I had enjoyed a long weekend stay here with my sister several years ago and thought I'd try it again. We had a room on the top floor. Do ask for a room with a low number -01,-02,03,04. They will be at the end of the hall and quieter. The higher numbers are close to the elevator. The room, while a good size, was a bit worn. The couch was worn out and needed to be replaced. The television which did not stay put in the cabinet--it rolled out whether we wanted it out or not--was quite small and difficult to see from the bed. The Adirondack chairs on the deck, have been raised since my last visit, so you need to climb two steps to get up to the seat. They did this, I am guessing, so that the view would not be blocked by the deck railing. However, for someone with bad knees like me, it was difficult, and I would be afraid with young children that they could topple off the balcony.
We arrived early around 11 am, and the front desk staff called to let housekeeping know we were there. Despite that we had to wait 5 hours until our room was ready with no offer of a cold bottle of water. The front desk were not top-notch. While courteous they did not go out of their way to help. For example, twice when I had a question they were busy talking to each other and did not turn to help for 30-60 seconds.
The food is very expensive. A salad at the Grille--a lime salad for $14--was supposed to have avocado but was just lettuce, corn, beans, and 4 tortilla chips. We didn't eat dinner there, because the entrees were just too expensive, and the waitstaff did not seem extraordinary at breakfast, so we decided to eat elsewhere.
The housekeeping staff were excellent, replacing toiletries and water daily, and leaving two cookies at turndown.
The beach is beautiful, but the hotel charges $50/day for a beach chair which is absurd given that the rooms are already expensive. It was too cold during the week to sit on the beach so this was not an issue for us, but really???? $50/day for a chair. There is a large family pool, but it was filled with small children and the adult pool is really only a dipping pool. It is too small to swim in.
Would I visit again? No. Despite the lovely view, after 4 days we were a bit bored. We used the bikes for a couple of hours to ride around the planned community, took a couple of walks, and read a lot, but 4 days would have been enough.
- Official Description (provided by the hotel):
- Situated on a pristine white-sand beach overlooking the Gulf of Mexico, the Forbes Four-Star & AAA Four-Diamond WaterColor Inn provides chic accommodations and acclaimed amenities in idyllic surroundings. From dining on award-winning gourmet cuisine to great golfing and complimentary kayaking, canoeing and tennis, activities abound. ... more less
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- Also Known As:
- Watercolor Hotel Santa Rosa Beach
- Water Color Hotel
- WaterColor Inn And Resort Florida/Santa Rosa Beach