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“Disappointed”

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WaterColor Inn and Resort
Certificate of Excellence
Chevy Chase, Maryland
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Disappointed”
4 of 5 bubbles Reviewed April 2, 2014

My daughter and I stayed here for 7 nights in March. I had enjoyed a long weekend stay here with my sister several years ago and thought I'd try it again. We had a room on the top floor. Do ask for a room with a low number -01,-02,03,04. They will be at the end of the hall and quieter. The higher numbers are close to the elevator. The room, while a good size, was a bit worn. The couch was worn out and needed to be replaced. The television which did not stay put in the cabinet--it rolled out whether we wanted it out or not--was quite small and difficult to see from the bed. The Adirondack chairs on the deck, have been raised since my last visit, so you need to climb two steps to get up to the seat. They did this, I am guessing, so that the view would not be blocked by the deck railing. However, for someone with bad knees like me, it was difficult, and I would be afraid with young children that they could topple off the balcony.

We arrived early around 11 am, and the front desk staff called to let housekeeping know we were there. Despite that we had to wait 5 hours until our room was ready with no offer of a cold bottle of water. The front desk were not top-notch. While courteous they did not go out of their way to help. For example, twice when I had a question they were busy talking to each other and did not turn to help for 30-60 seconds.

The food is very expensive. A salad at the Grille--a lime salad for $14--was supposed to have avocado but was just lettuce, corn, beans, and 4 tortilla chips. We didn't eat dinner there, because the entrees were just too expensive, and the waitstaff did not seem extraordinary at breakfast, so we decided to eat elsewhere.

The housekeeping staff were excellent, replacing toiletries and water daily, and leaving two cookies at turndown.

The beach is beautiful, but the hotel charges $50/day for a beach chair which is absurd given that the rooms are already expensive. It was too cold during the week to sit on the beach so this was not an issue for us, but really???? $50/day for a chair. There is a large family pool, but it was filled with small children and the adult pool is really only a dipping pool. It is too small to swim in.

Would I visit again? No. Despite the lovely view, after 4 days we were a bit bored. We used the bikes for a couple of hours to ride around the planned community, took a couple of walks, and read a lot, but 4 days would have been enough.

Room Tip: Pick a room with a low number. They are at the end of the hall away from the elevators. Higher flo...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank fieldmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
Wildwood
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2014

My wife and I had the good fortune of staying at the Watercolor Inn this past week. What a tremendous experience. From the moment we arrived we were made to feel warm and welcomed. We spent the extra $'s for a gulf view and it was worth every penny. The nice thing about this resort is that you don't feel as though you are getting nickle and dimed as everything that you would pay extra for at a resort was included. They have an outstanding fitness center with any piece of equipment you would want, We loved the overall area as you can walk to Seaside a great planned community. Another activity we did which we loved was a shrimp boil on the beach through Grayte Coffee. A must do. Bottom line is that we will return to the area and stay at the Watercolor Inn again.

Room Tip: Pay the extra $'s and get a gulf view
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 19, 2014 via mobile

Watercolour is a wonderful place - beautiful beach, great facilities, lovely staff and great food. Highly recommended. There are very few places of this quality which still seem 'undiscovered' - walking on the white sands we really felt we had found a gem.

Stayed February 2014
Helpful?
5 Thank YetAnotherMamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
382 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed March 5, 2014

My husband and I stay at the Watercolor Inn every year for the Seaside 1/2 Marathon. It's so easy to walk out the front door to the start/finish line. We had another wonderful stay this year. The staff makes us feel at home. We actually extended our stay an extra day to avoid winter weather at home. This year the pool and Fish Out Of Water were still closed during our stay. We were very appreciate of the early coffee service that they provided on race day for runners.

Room Tip: We always request room 401. It's a corner unit with a larger wrap around balcony on the top flo...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JChaff12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

This resort is first class! The rooms are very comfortable and spacious. The turndown service was a nice surprise. Front desk is very helpful. Complimentary valet service. Location is great - can walk to Town Center in Seaside. Complimentary bikes! We would stay here again!

Room Tip: Ask for room with lower # (305, 407, etc). We stayed in 218 and it was right by the restaurant and...
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sdrewry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coshocton, Ohio
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

When we left central Ohio the outside temperature was MINUS 24 degrees and there were 10 inches of snow on the ground. So spending a week in Florida the first week of February seemed like a really good idea. And it certainly was! The WaterColor Inn was a beautiful place to stay. Room 414 was our home for the week and it was wonderfully comfortable with an incredible balcony view of the beach and the Gulf. The beach sand was like powdered sugar and we spent many hours with our toes in it as we walked. Though February weather can be a bit unpredictable on Florida's Panhandle, we were fortunate with many sunny days of temperatures in the upper 60s and lower 70s. Staff at the Inn were extremely friendly, helpful, and willing to accommodate. Unfortunately the Fish Out of Water restaurant was closed but we found several excellent places to take its place. Though we had great weather, we were unable to take advantage of many of the Inn's amenities for which we were charged a $30 resort fee. We did swim in the 85* heated outdoor pool immediately below our balcony. And bicycles were available. However the kayak vendor was not open. All in all we had a truly enjoyable getaway and though a bit pricey, the WaterColor Inn and Resort was an excellent choice for a bit of luxury in an extremely quiet and private area.

Room Tip: 4th floor rooms have the best view. We stayed in 414 and it was great! But if you have a few more...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BuckeyeCpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 16, 2014

One of my favorite places to be during the Christmas holidays. The resort is nestled in a stretch of beach called 30A. A true gem and a place I will someday call home. This is my 2nd time to stay at this resort. The staff is friendly and the services they provide are unmatched.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rossi_Giovanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WaterColor Inn and Resort

Property: WaterColor Inn and Resort
Address: 34 Goldenrod Circle, Santa Rosa Beach, FL 32459
Phone Number:
Location: United States > Florida > Florida Panhandle > Santa Rosa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Santa Rosa Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — WaterColor Inn and Resort 4*
Number of rooms: 60
Official Description (provided by the hotel):
Situated on a pristine white-sand beach overlooking the Gulf of Mexico, the Forbes Four-Star & AAA Four-Diamond WaterColor Inn provides chic accommodations and acclaimed amenities in idyllic surroundings. From dining on award-winning gourmet cuisine to great golfing and complimentary kayaking, canoeing and tennis, activities abound. ... more   less 
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Also Known As:
Watercolor Hotel Santa Rosa Beach
Water Color Hotel
WaterColor Inn And Resort Florida/Santa Rosa Beach

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