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“Great accommodations...interesting attitude toward guests”
Review of 30A Suites

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30A Suites
Certificate of Excellence
Reviewed June 11, 2013

We stayed at this hotel as a result of the rave reviews on tripadvisor and, all in all, we had a great stay. A couple of notes though as to the "feel" we got from the in room instructions. There was a document entitled something like How to Avoid Additional Charges. It was extensive including extra charges if the room was left in too much disorganization. It gave instructions on some things that were clearly to avoid the beach crowd mentality (e.g., wet towels, sitting on furniture in bathing suits, keeping the furniture inside, etc.) but other points seemed extraordinarily picky (e.g., fold back the comforter to avoid stains lest we be charged). Wow! Made me wonder how often if ever the comforter was cleaned.

When I made the reservation I did not receive an e-mail receipt so I called and the lady who answered was friendly, prompt, and courteous. I asked how far the establishment was from a public beach, however, and the half mile answer was in reality a little over a mile. The entire time we stayed we interfaced with no staff. There was coffee for one day of our two day stay -- no refresh of the coffee, room, or anything. We stayed in the brightly decorated suite which, for all of my commentary, was amazingly comfortable (although the TV in the bedroom would never turn on despite multiple attempts). We went out on the porch only to find banks of air conditioners on each side...not conducive to use. Instructions included setting the thermostat to 78 degrees, starting the dishwasher, and emptying the trash.

For nearly $350 per night, I somehow expected more. All said, best bed in a hotel room I've EVER slept on and the complimentary water and wine were a nice touch. The tone of the warning messages and minimalist service seemed out of character with what was otherwise a warm and comfortable environment. Do people who can afford $350/night often mistreat and trash hotel rooms? Maybe so.

Room Tip: Loved the facility, felt like we were staying with overly protective parents.
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  • Stayed: June 2013, traveled as a couple
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9  Thank Nmatkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
30-ASuites15, Owner at 30A Suites, responded to this reviewResponded June 21, 2013

Thank you for taking the time to write such an extensive review. It gives us a chance to explain more of who we are and why we have done things a certain way.
We wanted to answer your last question first about, do people who pay $350 for a room trash the room? Unfortunately, the answer is yes and if you are not specific in your polices as to what causes damage, you have no way of recovery with a credit card company. People like you would most likely not need any rules but it seems that rules and laws are always made because of transgressions or something undesirable happening. Many people do not think about what causes damage to furniture and other things so we in part were trying to help with that information so we would not have to charge anybody for damages.

We are a different type of rental that is between a boutique hotel, a condo hotel, an apartment, and an extended stay without a reception area in the hotel so that makes it different again. It was hard to know sometimes under what category we should place ourselves, which brings us to the question of how do we handle cleaning and damages. Most condos charge an upfront cleaning deposit and also a damage deposit as well as have a minimum stay that is 3 to 6 nights. We decided that we would not charge these upfront fees but instead give a more extensive list of what causes damage so upfront fees could be avoided, and no charges made to the guests. We also decided that for the majority of the time, with some exceptions, we would allow guests to stay one night at the Suites, which is unheard of in this area for a condo/suite.

We provided a full kitchen and washer and dryer in each unit so we thought that we did not have to provide any food items including coffee. We, however, felt that guests coming in late would not have a chance to go buy their coffee, therefore we provided that first days cup. Had we not gone to the expense of the full kitchen, we can see your point of providing coffee every day. We thought providing the first day's coffee was a nice gesture on our part along with the welcome complimentary water and wine. We would have been happy to give you coffee for the second day, had you asked.

You mentioned that you expected more service for the price. We are clear on our website that we do not provide maid service. Again, we are a condo type of rental, which does not provide daily service because we are providing you the amenities to take care of these things yourself, a full kitchen with your own washer and dryer.

We went to the further expense in 30a suites of putting in separate a/c units in each suite versus the normal PTAC systems put in most condo/hotels. Unfortunately, you stayed in the room that faced all the compressors. We had thought about not putting in a balcony for that unit but decided to do so anyway because in other seasons the compressors would not be running. All hotels are faced with the same problem of where do you put the compressors. The majority of our balconies have pleasant views, some looking over to the lighted grounds of Celebration Hall.

You mentioned that you did not get a confirmation email. We apologize for that. In the last 2 weeks we had a glitch in the reservation systems, but I believe they have it fixed.

There are several beach accesses within a mile but the closet one is ½ a mile off of Bishop Ave. We are going to put that map with distances on our website which I think will be helpful.

You mentioned that the TV in the bedroom did not work. You should have called the office and we could have told you that there are instructions for the TV in the room. Most people assume that you turn on both TV's the same way, but this is not the case and therefore the instructions.

We are always looking for ways to improve what we do and our goal is to have guests be pleased and want to return so thanks again for your review.

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61 - 67 of 87 reviews

Reviewed May 28, 2013

Stayed there in a 2 bedroom suite for 4 nights. Very clean, large and well equipped. This property is not on the beach, but public access is about a mile down the road, Can't say enough about how comfortable it was with all the room. Washer/dryer was handy. Price was good for the area. Elmo's (across the street) is OK and you can walk to it for dinner.

  • Stayed: May 2013, traveled with family
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1  Thank chris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

Reservations and price were just right for a long weekend. Make sure you set up an after hours checkin for post 5pm. Clean, spacious, and quiet. Not beach front but more than a stroll to the water. Nice accommodations for family event.

  • Stayed: February 2013, traveled as a couple
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Thank GTINLA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

We stayed in a "Suite". I am not sure why it is called this, because it was very, very spacious. Great size living room, kitchen, bedroom and bathroom. The suite was very stylishly decorated and extremely clean. If we were not the first people to stay in this room, I want to commend the housekeeping staff! It was very conveniently located near highway 98 and close to all the malls and restaurants in Destin. Will certainly stay here again. And....sorry I rated the pool. It was a mistake. There is no pool.

  • Stayed: February 2013, traveled as a couple
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1  Thank SandyB55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

Two bed room two bath apartment tasteful decor very clean. We enjoyed the quick drive to the beaches and coffee shop shopping, you could easily ride a bike if the weather were nice. Everything included!

Room Tip: It seems like any room would be a nice choice.
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  • Stayed: December 2012, traveled with family
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1  Thank theresamk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
30ASuites, Owner at 30A Suites, responded to this reviewResponded December 27, 2012

Thank you so much! We enjoyed having you! :)

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Reviewed November 5, 2012

We spent the weekend here last week and thought it was a great apartment! They are pretty new so everything was immaculate and well appointed. The kitchen was fully equipped to cook and eat there, and included everything from kitchen towels, to sponges to dish soap. The laundry machines even had detergent there. Everything you would want to have at at apartment away from home. We will definitely be back!

Room Tip: They have various rooms and variations of sleeping arrangements. All of the rooms are different lit...
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  • Stayed: October 2012, traveled with family
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1  Thank Joni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

My husband and I usually stay at a chain hotel when visiting Destin... No More!! 30-A has won over our hearts. The hotel features condos that are so well designed, I actually felt like I was at home. Kitchen, seperate bedroom, washer/dryer, balcony, and walk in closet. Wonderful. The 30A area is like a scene from a book. Beautful beaches without the hustle & bustle of Destin. Shops are up and down the road and feels like you are visiting Mayberry. I thought Andy would come out with a snow cone at any moment. Check in/Check out was simple and the owner/manager was very nice. Be aware that they do not have housekeeping come daily. You are pretty much on your own, but they give you everything you need (dishes, dishwashing liquid, broom, ect.). I'm not sure if it is always as quiet as the weekend that we stayed (I only saw three cars in the parking lot) but it was during the off season so that is probably typical. My only suggestion: clean out the drains in the bathrooms from hair clog up... When visitors come to the beach, washing your hair is a daily thing. I noticed we did have some hair build up in our bathroom sink drain, but it wasn't that much of a biggie since everything else was really clean. I came prepared with cleaning supplies anyway and cloroxed the sink down. Overall great stay & we plan to stay again really soon. Prices are reasonable (99.00 in late winter, 179.00 during the reg. season and a little over 200.00 during peak months). Thanks 30-A Suites!!!!!!!!

Room Tip: Pick a room on the third floor for a better view.
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  • Stayed: October 2012, traveled as a couple
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1  Thank ALTraveler2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 30A Suites

Address: 6904 County Rd 30A, Santa Rosa Beach, FL 32459
Phone Number:
Location: United States > Florida > Florida Panhandle > Santa Rosa Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Santa Rosa Beach
Price Range: $135 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 30A Suites 3*
Number of rooms: 23
Official Description (provided by the hotel):
Just minutes away from the pristine white beaches of the Gulf of Mexico, 30-A Suites is a brand new boutique hotel featuring 23 individual suites and condos. This hotel, a part of TopSail Village, is located on the west side of Scenic Highway 30A and was completed in July of 2010. 30-A Suites is less than a mile from TopSail Hill Preserve State Park which offers over 3 miles of secluded white beaches, coastal dune lakes, and sand dunes towering over 25 feet tall. Additionally, 30-A Suites is just minutes away from SilverSands, Grand Boulevard, Baytowne Wharf, Destin Commons, Grayton Beach, WaterColor, and Seaside. Public Beach access is less than a mile away. Offering fully-furnished accommodations, wood floors, full-size kitchens, granite counter tops, walk-in closets, 5 different floor plans, and private balconies, 30-A Suites provides you with upscale lodging making it the ideal place to spend a few nights or even a few weeks. ... more   less 
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Also Known As:
30A Suites Florida/Santa Rosa Beach

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