A business person on vacation with family selects a place to stay by the connection capabilities. Tortuga promotes itself with free WiFi but couldn't provide it. They actually blamed it on my computer, which operated just fine when I brought it into their office, and on my own network when I returned home.
Every day I checked on status; everyday I received excuses --- never an action plan, never an offer to use a desk in their office, never an adjustment to the bill for services not provided....
They also do nothing to control the behavior of rowdy children in the pool.....
Steve S Charleston, SC
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- Also Known As:
- Tortuga Beach Club Hotel Sanibel Island
- Tortuga Beach Resort
- Tortuga Beach Hotel