I was a bit leary about using a chain hotel in sanibel since I usually stay in private rentals. I was surprised with a nice property including hammock areas, pool with bar, and of course the private beach. The room was a nice surprise also being this is more of a motel, it was clean and gave a large amount of room. The AC lacked a bit. Now my concerns: Don't rent bikes from hotel they are warm down and break down in you. My fiance and I were biking through the island when my chain completely broke which stranded us on the opposite side of the island. The hotel sent a man named Ivan to pick us and the bikes up. Ivan was a great example of what guest service means, he was amazing, he apologized, and offered insight into the island during our ride back to the hotel. Ivan should be promoted for his great guest satisfaction focus. Now that care seriously lacks at the front desk. When I checked it the female manager on duty was very rude and seemed like she did not want to be bothered by our questions about things to do around the island. She put a very sour taste in our mouths from moment one which is hard to forget. She needs some refresher courses on guest appreciation. So outside of the rudeness of the FD we made the most of our experience despite the bikes breaking but big kudos to Ivan once again for all his help!
- Official Description (provided by the hotel):
- A tranquil boutique hotel nestled amid swaying palms and sandy beaches Sanibel Island Beach Resort is a cherished gulf-front retreat for nature lovers - shell collectors and those who enjoy outdoor recreation mixed with great shopping and dining. Guests enjoy private beach access as well as an outdoor pool and sundeck bike rentals tennis courts hammocks and lounge chairs. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Sanibel Island Hotel Sanibel Island
- Sanibel Island Holiday Inn