I was riding my tri-bike and had a flat tire about 2 miles away. I called Billy's service to check if they repair flats. The owner came and picked me up at not charge. They repaired my tire and off I went. 10 miles later I had another flat. I returned to the their shop and they repaired it at no charge. I do not even think it was there fault. This was my own bike and they did not need to do this. This is awesome service and I will always refer them to others. I have already told my story to multiple people. Thanks Billy!!