This is a cute place on the main street through downtown Sanford. There is indoor and outdoor seating. You order at a counter, and they bring it to you. The inside was cute and clean - and that's the only nice things I have to say about it. Believe me, it pains me to write a bad review.
This was one of the worst dining experiences I have had (but, the food was okay). First, it was not vegetarian-friendly - all meat sandwiches - but, I can live with that. They did have a grilled cheese, so that worked for me. I ordered a grilled cheese and a tomato soup (which was vegan). It was a 3-cheese sandwich and I don't like muenster cheese, so I said leave it off. All is well - so far. I don't drink sodas or tea; I am a water girl. Tap water. Good old tap water. No plastic bottled water; no sparking water - just tap water - or out of a garden hose! So, I asked the guy for a cup of water. He handed me some crappy bottled water that I didn't want. I told him - just tap water - I'm NOT buying bottled water (I don't waste plastic by buying water in it). He went into this long, obnoxious rant about how they don't give out water - a rule of the owner. Something about people stealing sugar and lemons and making their own lemonade, and some other nonsense. WHAT? I wasn't going to make lemonade (I don't like lemonade), I just wanted water. I finally agreed to buy some sweet tea (it was good), but only because I couldn't get water. I have never, never, never been in any establishment that wouldn't give you water. WTF? For Seinfeld-watchers, I felt like I was trapped in an episode of the "Soup Nazi": "NO WATER FOR YOU!!"
When I got my credit card receipt, I saw he charged me $1 for the muenster cheese I had left off. WHAT? I left it off - I didn't add it! I asked him about it and he said, oops, sorry, and to give him the card back and he would do a credit. Credit for a dollar? Just give me the dollar, dude. I said forget it - and he did. No refund of the dollar. (If you go here, watch your credit card receipt.)
So, my meal comes. It was a basic grilled cheese - on marble rye. It was okay, but certainly not worth the $8 price tag. The tomato soup would have been fantastic - HAD IT BEEN HOT. Or, even warm. Or even lukewarm. It was, at best, room temperature (and it was not Gazpacho). Come on, how hard is it to heat soup?
I also ordered an espresso that never came out. I was sitting outside, so I went in and asked for it and the guy said I didn't pay for an espresso and tried to charge me for it. No, no, no - I HAD paid for it! I had him pull up my credit card receipt, and sure enough, there WAS a charge for the espresso (along with the $1 they cheated me out of). He then made a weak shot of espresso.
Because of the water issue, I will never be back here. Never. I do not understand a restaurant that won't give out water. There was a faucet right behind the guy - all he had to do was hold a cup under it and fill it with water. That's all - simple - and you have a happy customer instead of one who is angry about it and writing a bad review. Believe me, I totally understand a business owner wanting to maximize his profits; but, I wasn't asking for free stuff - I just wanted plain, old water. In hindsight, I wish I had left and not eaten there afer being told I couldn't have water.
All in all, the meal was edible; just not great. And, if the owner is reading this, I have 3 suggestions: 1) give people water when they ask for it - it costs you nothing and it makes them happy; 2) heat your soup; 3) don't charge customers a $1 extra when they say hold the muenster cheese.
Oh, the VERY BEST part of coming to this cafe was leaving it and going 3 stores down to a shop called The Sweet Spot Bakery - OMG, the BEST little desserts. I am going to write a review of it soon. Trust me - out of this world delicious!
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