We stayed at the Luau on New Years Eve. The line for check in at the Grand (where everyone has to check in) was out the door at 3pm. Of course we understood it was New Years.
Our 2 bedroom condo was on the 4th floor. The condo was really a 1 bedroom suite, and a 1 room similar to a hotel room with a common entry door then 2 locked entry doors to each room.
The 1 bedroom had a king bed and a pull out couch (sleeping 4 comfortably), a dining area, kitchen and washer dryer. Other 1 bedroom had a king bed and a small chair pullout. So it fit 3 people comfortably. We also came away with little bug bites from our bed but no one else complained of that.
BUT...when we tried to take a shower the most horrible smell of rotten eggs filled the whole place. It was the worst smell I have ever experienced and it permeated everything every time you ran the water. We had to open the windows and doors. It took more than an hour to clear out.
We called the desk and they explained that a lot of the condos have this problem as they sit empty for a while. We tried to let the water run and flush it out. But it did not get any better.
My son, a construction worker said they needed new water heaters and in today's economy the owners don't want to put anymore money into the condo's. Which I have to think he maybe right. While we were standing in line I heard many a lament about wishing they could unload their condos.
The grounds are very nice. Only one hot tub worked, the heated pool was ice cold, I think it's heated by a small stream which winds around the property and that too was cold. It was in worn condition but near the beach and it had a nice workout room.
We could enjoy the fireworks from our balcony. The kids liked it so we were happy if they were.
We booked on book-it for $200 a night. The front desk said they'd refund 10% for the no water. We haven't received anything yet.
So what do I recommend? I'll look somewhere else next time and ask about the availability of hot water sans the sulfur smell.
I think I'll stick with the VRBO for renting condo's. They'll have a cliental and hopefully make more of an effort.
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- Also Known As:
- Sandestin Golf And Beach Hotel Sandestin
- Sandestin Hotel And Beach
- Sandestin Resort And Beach
- Sandestin Golf Beach Resort
- Sandestin Resort Florida