Stayed in Grand property on June 10 - June 14th...the following is a summary of my experience:
The bad - check in - the front desk was training a new person. We received no information and didn't provide directions to our property or help with our luggage.
Room was nice and clean but not special. My wife has Menieres disorder which is a inner ear disorder that has left her with extreme sensitivity to noise. I asked for a room that was in a quiet location. The room we received had an a/c that created a noise that was like being placed between two large subwoofers. It was a torture chamber for her. I called and talked to the manager Aaron who was leaving for the evening but agreed to move us the next morning. We toughed it out it out for the night. I had to work through the move with the front desk. They put us in a different room right next to the elevator and ice maker. My wife doesn't want to move again.
Housekeeping - we are in the room getting ready when they came to the door. We asked if they could come back in 15 minutes. They said no and asked if we needed towels and that we needed to sign the form for their supervisor to show that we turned down housekeeping.
Shuttle to the beach - poor service....they needed to see my room key which was at the bottom of the beach bag...I asked do you really need to me to get it....we were getting on at the resort site...the driver said yes I need to see it in a rude tone...she drove crazy too but got us their fast...
Good - beautiful grounds and lot to do
Very commercialized not idea for a quiet unique vacation...
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- Also Known As:
- Sandestin Golf And Beach Hotel Sandestin
- Sandestin Hotel And Beach
- Sandestin Resort And Beach
- Sandestin Golf Beach Resort
- Sandestin Resort Florida