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“Impeccable Service, Awesome Hotel”

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Hilton St Petersburg Bayfront
Ranked #12 of 42 Hotels in St. Petersburg
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Impeccable Service, Awesome Hotel”
Reviewed August 19, 2010

I've always stayed at Marriotts, but I must admit, this Hilton property has made me a fan, from the outstanding service, to the accommodations and its location. I've stayed here several times and have never been disappointed. Here, you will constantly be greeted with a smile and always offered assistance. Who doesn't like hearing their name? It's a great feeling to be recognized and remembered. It's pretty surprising, considering how big the hotel is and the number of guests that come through. The front desk was friendly, yet professional. One of the housekeepers, Priscilla, was such a pleasure to talk to each morning. Chase, the F&B Supervisor, and Wendy, one of the bartenders, are awesome! As guests, we become quite observant...the staff may not always notice, but we are watching. It surprised me to see how "hands-on" the General Manager, Robert Spoto, was. These days, it's rare to find a GM that truly interacts with the guests on a daily basis, not only by greeting them, but by actually conversing and showing sincere interest, and even assisting with luggage!
Hilton Honors members, you will definitely approve of the executive lounge. It is available to you 24 hours and always stocked with drinks and Starbucks coffee. Happy hour is 6-7pm daily and includes light snacks. Look for the host, John, he will truly make your day. Amazing how he remembered me from 2 months ago! In addition, the lounge is surrounded by windows, providing a scenic view of the bay. One of my favorites - the beds! I would love to take one of these beds home. Right when you lay down on them, you just seem to sink into heaven, with the soft sheets, pillows, and down comforter...be careful if you've got the curtains completely closed, you may just end up staying in bed forever...I almost did! But that would be a waste. The hotel is surrounded by awesome little restaurants in walking distance. The Z Grille is a good choice for a quick bite and a few drinks. The Baywalk, which is a nice little shopping area with a movie theater, is just blocks away, so is the Tropicana field. The hotel also shuttles guests to and from the games, how convenient!
Ok, Starbucks lovers, you're in luck! They have one. I LOVE IT! And If you're coming for a relaxing getaway, you must check out Spa Olimpia and ask for Amy if you're getting a massage. Lastly, the room service is pretty on-point. Delivery is quick and the quality is spectacular. Must try the Spinach and Crab Benedict. DELISH! Is there anything this hotel doesn't have? If you want to feel and be treated like royalty, this should be your choice hotel.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank LX7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Aberdeen, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2010

Last minute choice to see Dali Museum. After a few calls decided on this mainly on price and "Hilton" Quality. Check in very slow but room very good with fantastic views over the bay.
Due to lateness of the hour decided to eat in the hotel's Orange restaurant. A mistake. Good service but food poor and sent back. Waiter took the food off the check and gave me a complimentary glass of wine so marks there but the hotel given over to conference so not much care nor time for individuals. Hotel in a bit of a time warp decor wise, Who thinks that orange and brown are good colours to dine with?

  • Stayed March 2010, traveled solo
    • Value
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Helpful?
Thank tartantraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, SC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2010

My, I have stayed at many Hiltons with my husband, who is a business traveler. I couldn't believe this hotel was actually a Hilton property. The hotel has been renovated at some point, and the decor is screaming 1990's. Not only does the lobby need a facelift but the rooms could use a little TLC. One bed was broken, the other hard as a rock. Small, flat screen TV, as well as the smallest bathroom which was in dire need of replacement. This was a "green hotel" which means they cut back on water and laundry. OK> but at least give me more than one towel and supply me with a hair dryer!

The hotel has a Starbucks inside.. NICE! However they automatically assumed I had tipped them my 5 dollar change...not cool. The hotel has a full service salon inside at which I took the opportunity one morning to go down with a little time to kill...big mistake! Had to wait on the ONE person that available (they call her in to work when a customer shows up) for a pedicure for an hour, then hear about how an 18 percent tip was not enough....again!

Those things aside, this hotel is really nice if you are a business traveler. They have an awesome 13th floor for Hilton members ONLY and they do take care of you. If you don't mind the 3 elevators to accomodate this massive hotel, it is worth your trip up there for that alone.

  • Stayed May 2010, traveled as a couple
    • Value
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    • Service
Helpful?
Thank travelin_willberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestview, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2010

Me and my husband went to the Hilton in St. Petersburg for out honeymoon, and we couldn't have asked for anything better. The rooms were super clean and spacious, the hotel is convenient to everything in St. Pete with easy access to Tampa and the surrounding areas. The staff was absolutely wonderful! They welcomed us every time we came in the door and helped us with any questions we may have had about how to get somewhere.

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
1 Thank meredithjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 28, 2010

My wife and I recently spent two nights in St. Petersburg as we came to attend the Detroit Tiger vs. Tampa Bay Rays baseball games.

The reviews were decidely all over the place so I had some concerns, but because the location was so good we decided to stay there.

We could not have been more satisfied. The rate was reasonable and included a full buffet breakfast for both days. The buffet was very good.

The pool and pool are were very nice. The location was very convenient.

The hotel had a free shuttle which took us back and forth to the baseball stadium.

The staff could not have been more friendly or helpful and the room was very nice.

We initially had trouble accessing our free internet in our room but figured it out after we called for guest services. They sent someone to fix it but we had figured out how to log on by the time the person got there. Even though it was not their fault, we later found a letter of apology and a free box of cookies because of the internet situation. That was a thoughtful touch.

We would definitely stay there again.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LSchu77570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, FL
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 6, 2010

Stayed at this hotel one night while in town to catch a Rays baseball game. The proximity to Tropicana Field is a plus, and the hotel provides a shuttle to and from the game. My gripes: the room was not clean and had an odd body odor to it. There was a dirty night gown or "moo moo" (whatever you want to call it) hanging in the bathroom, gross. The room was ridiculously hot at night, the air conditioning does not let you set a temp just an output (hi/lo). I had it cranking full blast all night and it was still very uncomfortable. No coffee, juice, bagel, croissants in the morning - just an empty restaurant with a $20 breakfast buffet or something like that. The parking you pay for is outside, and outside parking in June, in southwest Florida, means your vehicle is just baking all day. All in all it was a rather disappointing experience at what seems to be a marginal hotel at best.

  • Stayed June 2010, traveled with friends
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Helpful?
Thank Diefy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, IL
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2010

This property was what you would expect from a 4 star hotel. All public areas were well appointed and maintained, pool area was convenient, very clean and comfortable. Our room was large and updated, and we had a standard rack rate room. Free shuttle to several local places and friendly staff.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pokalong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton St Petersburg Bayfront

Property: Hilton St Petersburg Bayfront
Address: 333 1st St. S, St. Petersburg, FL 33701-4342
Phone Number:
Location: United States > Florida > St. Petersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in St. Petersburg
#9 Family Hotel in St. Petersburg
#10 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St Petersburg Bayfront 3.5*
Number of rooms: 333
Official Description (provided by the hotel):
Explore the downtown St. Petersburg waterfront district from Hilton St. Petersburg Bayfront. This hotel in St. Petersburg, FL, is conveniently located in the heart of downtown St. Pete within walking distance of many cultural attractions. Unwind in the spacious hotel rooms that offer striking city views. Enjoy free Wifi and treat yourself to coffee in the comfort of your room. This hotel offers an on-site Starbucks, a heated outdoor pool, fully equipped fitness center and on-site restaurant. ... more   less 
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Also Known As:
Hilton St Petersburg Bayfront Hotel St. Petersburg
Hilton Hotel St Petersburg
Hilton Saint Petersburg
Saint Petersburg Hilton

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