My wife and I took a last minute trip to Florida and booked the Vinoy over the web knowing nothing about it other than the description and pictures on the web.
It is an historic building by American standards, 80 years old, but has been added to very sensitively over the years. The rooms are excellent size and quality and the pool area and service by the staff around the pool is of the highest class.
Parking at $10 dollars a day seemed a bit steep for the prices we were paying for the room. Also as we liked it so much we booked to come back for 2 more days at the end of the holiday but received no welcome back, their computer system needs a customer service overhaul, and despite asking at reception specifically not to be near an elevator and being told at reception that the room allocated was not near an elevator on arriving at the room we found it be the nearest room to the elevator! On returning to reception it was sorted out quickly but without any great apology. So overall the hardware is great but the staff service needs a little upgrading for this quality of hotel but we would go back.More
- Free Wifi