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“Positives outweighed the negatives”

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The Vinoy Renaissance St. Petersburg Resort & Golf Club
Ranked #7 of 43 Hotels in St. Petersburg
Certificate of Excellence
Reviewed June 23, 2013

We recently stayed at the Vinoy resort for a 3 night stay. Firstly, let me say that the resort is absolutely stunning. The hotel features have been preserved beautifully. The hotel lobby is spectacular, with great attention to detail in the library areas. Check-in was efficient. We were shown to our room (standard room) which had a partial view of the bay. The room was spacious and clean. The gym was great - a huge space with lots of equipment and people on hand to assist. One of the best hotel gyms I've seen.
We treated ourselves to a light breakfast in the cafe area of the hotel - let me just say that I had the best yogurt and berry parfait ever!
Unfortunately I think that the housekeeping let the hotel down. I was disappointed with the level of servicing, especially from such a prestigious hotel. The servicing lacked attention to detail (bed was not made properly, rubbish bins were not emptied).
We phoned housekeeping one evening to request non-allergenic pillows. Unfortunately we had to wait for over an hour for the pillows to be delivered. Not quite what I was expecting.
Overall, this is a lovely hotel, but I think that the finer points just need to be reviewed. Then, this place will be truly great!

  • Stayed: June 2013, traveled as a couple
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Thank Trippin007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded July 1, 2013

Thank you for taking the time to write a review pointing out both the positives and the constructive criticisms of your stay here at the Vinoy Resort and Golf Club. Appreciate the compliment about the lobby cafe's yogurt and berry parfait (agreed that it is delicious!) and about our gym being the best you have seen. We just upgraded with equipment so it's a great asset to our property. I will be sure to follow up with our Housekeeping team. They always take such pride in their guest rooms, so I was disappointed to read your comments. Their focus needs to remain consistent so thank you for your comments. Visit us again soon.

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1,111 - 1,117 of 1,815 reviews

Reviewed June 23, 2013

The room we has was spacious with double sink bathroom, luscious robes, fabulous comfy beds, and the restaurant was delicious! The front area has these great rocking chairs and live music with food and bar service - valets were awesome - I will go back!!

  • Stayed: June 2013
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1  Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded July 10, 2013

Thank you so much for your feedback. I'm so glad to know that you enjoyed your stay and especially loved the restaurant and sitting on the front veranda rocking chairs. Those are the number one seats in the resort! Guests love to enjoy a morning cup of coffee as the sun rises or end the day with a cocktail as they watch guests come and go. Glad that you enjoyed yourself and look forward to welcoming you back to the resort in the near future.

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Reviewed June 23, 2013 via mobile

The facilities were fine, but the service was the best I have ever seen. The odd thing about the staffs attitude was that it doesn't appear manufactured Disney style. The staff at the Vinoy seem genuinely motovated to go above and beyond.

  • Stayed: June 2013
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Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded June 26, 2013

Your compliments about the service of our staff were very much appreciated. The satisfaction of our guests is certainly a priority, and I was glad to see that you experienced it first-hand. We hope to have the pleasure of welcoming you back to the Vinoy soon!

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Reviewed June 19, 2013

My wife took me to the Vinoy St. Pete for Father's Day weekend. The style of this place was really neat, it was this combination of old and new with bright Florida colors. It is a block off the Bay and there is a lot to do with in walking distance. Dan the concierge was super helpful in directing us to local places and the front desk and valet staff was friendly. The room was clean and the bed was comfortable. Our only complaint was the pool was being worked on by maintenance Sat night before it was closed, they said it was still open, but guys with power tools near water didn't keep us around. Everything else though was great and we will definitely be back.

  • Stayed: June 2013, traveled as a couple
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2  Thank Les H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded June 24, 2013

It sounds like you had a great Father's Day getaway at the Vinoy. So glad to hear that. Thanks for taking the time to write about your visit and for your kind remarks about our staff and the location of the property. I will be sure to share your compliment with Dan the Concierge/Navigator. He will be pleased to know that his assistance to you was appreciated. I hope you will visit us again in the near future.

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Reviewed June 18, 2013

I spent last weekend (6-14 to 6/16) at this hotel and found it to be very nice with an old world feel. To those complaining about the condition, remember that the majority of this building is very old and they are doing updates. If you want a newer feel, I would recommend requesting a room in the new tower portion of the hotel. The hairdryers are in a bag in the closet along with your bath rob, ironing board, etc. They valets took very good care of my care and the staff were friendly and accomodating. Will definitely stay there again.

  • Stayed: June 2013, traveled with friends
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Thank Michele2020_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded June 24, 2013

It was so nice to see your the title you gave your review "Wonderful Experience". It sounds like that summed up a great visit to the Vinoy, and we appreciate your time in writing. I'll be sure to thank the valet for providing a positive welcome when you pulled up and to our staff for making you feel at home. We feel that our guest service is something to be proud of, and it is nice for you to recognize that as well. Please join us again in the near future. We would love to welcome you back!

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Reviewed June 17, 2013

First of all, just driving to get to this hotel was an indication of the great location of this hotel. It is right by the bay & walking distance to downtown St. Pete.

Parking was a bit of a walk from our room but it wasn't a big deal. Check in area was small but luckily there was no one waiting in line (there wasn't a queue line or anything) when we got there at 2pm on a Friday! We got to check in early, which was nice & useful since we were in town for a wedding.

Our upgrades were unavailable which was disappointing but they gave us champagne, a cheese plate & chocolate covered strawberries. Our room was still wonderful. We had a king size bed with a view of the bay. Decent sized common area, oversized bathroom with separate room for toilet & a big closet with a safe. Bed was so comfortable! Hair dryer (Aveda bath products), hangers, bath robes, iron & ironing board were provided. There was a mini fridge but it was already stocked with products (way overpriced! eek).

Housekeeper knocked on our door before 9am on Saturday morning which was unexpected but we didn't have the privacy hanger up. I thought that was a little early but not her fault.

Sunday brunch is a must do. It has everything you could think of. Pricey but definitely worth it. Just $7 for all you can drink mimosas or champagne! If I didn't have to drive 2 hours home I would have definitely participated in that :) We forgot it was Father's Day but luckily made a reservation the day before. They let us come in 45 minutes early since we checked out & were just exploring the resort.

All in all it was a great weekend get away experience. We had a blast & would definitely return if the price was right. Really curious about the king suite or spa room!

  • Stayed: June 2013, traveled as a couple
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Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded June 24, 2013

So glad to hear that you were able to join us for Sunday Brunch! What a dining experience! To be able to tempt your palate with a fabulous menu and the finest of service around is incredibly satisfying. Our chefs are on hand to answer any questions you may have and our Pastry Chefs top off your meal with a variety of sweet delights. I'm sorry that our team was not able to upgrade your accommodations, however, I was pleased to hear that they sent an amenity to start off your stay on the right foot. Please allow me the opportunity to upgrade you on your next visit. Feel free to contact me directly at 727-824-8028, and if available, I would be more than happy to do so. We appreciate you and look forward to your return in the near future.

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Reviewed June 17, 2013

Our 40th Wedding Anniversary was on June 9 and my husband made reservations at the Vinoy for a corner room suite on the top floor and we both were really looking forward to our stay. When we arrived we were greeted by Jeniffer at the front desks with a "big smile" and congratulations for our Anniversary. She then told us that she was sorry but they were not putting us in the corner room suite (my heart sank), but they were "up grading" us to the PRESENDENTIAL SUITE!!!! OMG, it was incredible. Huge entry foyer, wet bar and dinning room, very large living room, seperate bedroom, 3 bathrooms (one w/walk- in shower, and one w/ bidet and whirlpool tub) and 5 balcony's overlooking the marina and park. Absolutely beautiful. Additionally the staff sent us a wonderful bottle of wine which we enjoyed that evening on the balcony. The hotel is full of history and beautiful "old world elegance" with modern conveniences. Most importantly it is the STAFF that makes this an exceptional hotel. Jeniffer and the General Manager, went above and beyond to make sure we had a perfect stay (room upgrade, wine, etc.). Joanne, Concierge was so knowledgeable and kind, Alexandra, server for breakfast in Marchand's was just wonderful. The Vallet parking and luggage attendants were efficient, helpful and everyone was very courtious! And to top all of this "wonderfulness" you get Marriott points if you are a Marriott Rewards member, WOW. I hope when you visit the Vinoy your stay will be as great as ours. We will definitely be returning again and again (we only live 45 miles from the hotel). Thank you to everyone at the Vinoy for making our stay so great.

Room Tip: Ask for the newer building and a high floor
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  • Stayed: June 2013, traveled as a couple
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1  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanette R, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this reviewResponded June 25, 2013

First and foremost, congratulations on celebrating your 40th wedding anniversary! That is wonderful, and how lucky we are that you chose to celebrate that special occasion with us here at the Vinoy. I can only imagine your expression when they told you that you would be in the Presidential Suite! Thank you for your time in writing such an incredibly positive review. It was so refreshing to read of your experience and your excitement of staying here. What is most appreciated is your mentioning of the specific team members who made your stay so delightful. We make sure to share these compliments with those individuals, and as you can imagine, they love seeing their names in print. Hopefully you will continue to make the Vinoy your choice to celebrate future special occasions like so many others do. It would be a pleasure to welcome you back!

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Additional Information about The Vinoy Renaissance St. Petersburg Resort & Golf Club

Address: 501 Fifth Ave NE, St. Petersburg, FL 33701-2620
Phone Number:
Location: United States > Florida > St. Petersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in St. Petersburg
#3 Family Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
Price Range: $231 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Vinoy Renaissance St. Petersburg Resort & Golf Club 4*
Number of rooms: 361
Official Description (provided by the hotel):
Classic Bayfront Resort comprising restored Vinoy Park Hotel & Tower (1992). ... more   less 
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Also Known As:
Renaissance Vinoy Resort And Golf Club Hotel St. Petersburg
Renaissance Vinoy Hotel
Renaissance Saint Petersburg
Saint Petersburg Renaissance
Vinoy

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