Hate to slam a restaurant this way, but it was just awful. Let's start with the 60 minute wait to be seated, and that's with a reservation. Once seated we had to wait another 20 minutes to get our drinks ordered. We were all quite hungry by that time but our waitress said she would take our dinner order after she finished up with another table. We asked if she could bring us bread and water. They were out of water glasses and the bread never came until our meal was served. It took 100 minutes from the time we walked in until they took our dinner order. Our water came at 110 minutes. When the meals finally came 130 minutes in to our visit, the steaks were not cooked correctly. I had medium rare and it was fine, but three other people ordered medium well and theirs were RARE. When the manager came around to ask us how we were enjoying our meal, we politely relayed our experience was less than satisfactory. He apologized and let us know we could have desert on the house and would take $50 off each of our bills. Ok, that makes me feel a little better. Every restaurant has an off night. But when the desert came, a little black bug came crawling out from underneath the chocolate cake. Are you kidding me??? We called the waitress back over, she went to get the manager again, he never showed up. We decide to just pay our bill and get the heck out of there, it had been three hours! The waitress says she can't split the check between our two parties, but can split it 50/50. That's a first. When we get the bill, the $50 credit doesn't show up. The waitress doesn't know anything about it. Manager #2 has to come over and take care of that. What a fiasco, none of us will ever step foot in that restaurant again. As we left the nearly empty restaurant, the couple at the next table had been waiting 30 minutes to place their order. And no they did not have a single water glass on the table.
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