Terrible service, the ladies at the front desk took it so personal after explaining a problem. They kept saying it's not MY fault, and that's true but your at the front desk and your representing this hotel. The problem was check in was at 3pm which is already pretty late however after arriving back at the hotel at 5:30PM, the room was an absolute mess! We were followed into the room by the cleaning staff who asked us to but our bags in the closet and give them time to clean it-.- This actually happened. Regardless, after all that nonsense was cleared up at around 6PM I was finally able to get in my room. The manager, who I had to find myself, even though the ladies at the front finally agreed to leave a note for him, did let me check out at 1 instead of 11. I left at 11:30. Rooms were clean, old, with small TVs but my room did have a semi cold fridge and the shower water was pretty hot which is rare in hotels, hotel was in an awesome spot, walkable distance to almost anything good.
- Official Description (provided by the hotel):
- Built in 1922, The Ponce de León Hotel is a Spanish Mission Revival building of great historic interest. Located at 95 Central Avenue and Beach Drive, one might notice that this hotel is only one block away from Saint Petersburg’s beautiful and vibrant waterfront and in the heart of downtown. The Ponce de León Hotel is at doorstep to the most popular restaurants, museums and music venues in the city. Some of which include; the Salvador Dali Museum, Janus Live, the Mahaffey Theater, Tropicana Field, Vinoy Park, and much, much more!Boasting 74 modern rooms, and home of one of the city’s most popular and award winning restaurants, Ceviche Tapas Bar & Restaurant. You can unwind with a drink or dine at the hotel bar & restaurant while you enjoy nightly live entertainment. They make their dishes with locally sourced ingredients for the freshest and finest taste. From the moment you walk into the hotel you will be impressed by the style, décor and air of calm professionalism. Ponce de León Hotel is perfectly located in the heart of St. Petersburg’s most popular recreational and business districts, offering convenience, effortless style, and affordability to leisure and corporate travelers. The Ponce de León Hotel combines impeccable service and comfortable accommodation with spectacular views of the waterfront and downtown St. Petersburg. Be delighted by incomparable value harmonized with everyday amenities, service, plus all the attention you expect from a boutique hotel. ... more less
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