Today we went to the restaurant to eat lunch as we sometimes do frequently , because my grandson is an All Children's Baby.Beings we live in Bradenton and drive to All Children's regularly, we frequent Po Folks. Today however, very very disappointing. Hostess, nice. Our server Charlie needs to find another line of work. Took forever to even greet us. Offered tea lemonade and coke. My daughter said"I try your lemonade. He came back with PINK lemonade,failed to mention that.So he brought her a sprite instead. She asked about the gizzards, he told her he didn't eat them so he didn't know,so she asked for chicken tenders,he asked "basket or dinner"? She told him dinner. Our food arrived and she received gizzards. She was gonna go ahead and eat them but, I explained that she had asked for chicken tenders. He fixed it but it was a basket. Which she ate anyway. No prebussing.Even after at least 10 times walking by empty handed.Then I asked for a box for mine and my grandsons leftovers which I placed all on 1 plate..Along with a sweet tea and sprite t go. I always stack all dishes (as i too am a server). He took some dishes at this time.I went to restroom which was FILTHY , come on people you just opened at 11am ,we are leaving at noon please , it was nasty.I come out and my daughter says your going to be pissed. I asked why? Then tells me, he brought the drinks and check, and while she's looking at the check grabs the plate of food .So when we go to check out,we spoke to manager about what had happened. Of course she apologises for this and says she will speak to him.I also purchased 2 lollipops.So our bill was NOT compensated at all not even for the food that was thrown away.On the ride home I was in disbelief how Customer service means nothing any more. My restaurant would have fixed this right away,not I'll talk to him. Very disappointed. Will NOT return.I'll go to Popi's in bradenton and just wait. Clean this place up. It's not the same. SAD!!!
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