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“Great value for price, extremely friendly service” 5 of 5 stars
Review of Comfort Inn & Suites Northeast - Gateway

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Comfort Inn & Suites Northeast - Gateway
Ranked #10 of 42 Hotels in St. Petersburg
Certificate of Excellence
Milan, Italy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great value for price, extremely friendly service”
5 of 5 stars Reviewed January 28, 2013 via mobile

Booked 4 rooms for 5 nights in this hotel and by the second night we felt like we were home. The rooms are comfortable and clean. We needed a meeting room for 2 days and asked the hotel if they could help us with that. We found Tara at the reception desk, who did all her best to find us a solution and called the manager of the hotel. He was so kind as to offer us the breakfast room (as they don't have a particular meeting room) at no cost!
Whenever we needed assistance with anything, they were all happy to help. I have to mention here Glenn from reception, a truly special person, who had a big, genuine smile on his face at all times and we could also have conversations with him about non-hotel related matters.
All in all, I can only recommend this hotel for everyone, visitor or on business!

Stayed January 2013
Helpful?
4 Thank cserme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinn947, General Manager at Comfort Inn & Suites Northeast - Gateway, responded to this review, April 11, 2013
Thank you for choosing Comfort Inn & Suites St. Petersburg for your trip to Florida! We are so happy that you found it to be a great value, and even more pleased that you found the rooms to be comfortable and clean, and that the service was extremely friendly.

I will pass along your compliments to Glenn, he is indeed a truly special person and a valuable asset to this company. We hope to see you again on your next trip to the Sunshine State! Best Regards, General Manager, FL947. Ciao!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Maitland, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 5, 2012

I am a female who travels by myself for business. I feel safe and secure here. The establishment is very friendly, and always helpful. The rooms are very nice, and clean. I have stayed here approximately 5 times over the past two years and have no complaints. Everything they advertise is TRUE. Rooms are very roomy, quiet, providing a desk, couch and separate area in the king room with the bed. Refrigerator, microwave, coffeepot, blow drier, iron, and internet. Beds are comfortable, showers provide plenty of hot water, free breakfast with something for any taste or diet needs. There is a pool, exercise room, vending machines, and computer room. This place is privately owned, and they treat guest like they would want to be treated. I highly recommend this hotel.

Room Tip: Great place to stay when traveling for business, or visiting in the area.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinn947, General Manager at Comfort Inn & Suites Northeast - Gateway, responded to this review, April 11, 2013
Thank you so very much for choosing Comfort Inn & Suites St. Petersburg for your business travel needs. We cater to a very large number of corporate and business travelers who choose this location for all of the reasons that you described in your review. We thank you for your continued patronage and look forward to serving all of your future corporate lodging needs! Sincerely, General Manager Comfort Inn & Suites St. Petersburg, Florida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiantown, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 30, 2012

We got a suite and the rooms were dirty. Toliets wouldn't flush properly. I had to take my own towels down and get more. They didn't have enough towels. The door in the bathroom was dirty....like it hadn't been cleaned in years. Horrible experience.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank DeeW41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed September 13, 2012

Checked in to this fairly new property (~4 yrs old) to escape a water heater-less Labor Day weekend. Paid a typical price for this type of chain ($85 for King), minus 10% AAA discount, plus 12% tax. It was reasonably comfortable, quiet, included free extensive breakfast, and had lots of hot water!

There are some downsides to this hotel, some of which are typical of this type of chain, and some are location-specific shortcomings. None are serious enough to bump this place below 2 stars.

1) The pool is tiny and on the NE corner of the building, thus quite shaded. It was still Gulf temperature, about 84, and clean. However the jacuzzi is no longer in use, and sits half-filled. They do not claim to have one on their own website, but the main Comfort Inn chain website clearly shows a jacuzzi bubbling away at this location. When I asked at check-in, the clerk said they hadn't had one for about a year, and sounded annoyed.

2) The staff is not very friendly here. Not unfriendly, just a bit abrupt and indifferent. They don't seem interested in their visitors, and the place seems understaffed. At one point, a clerk or asst. manager was seen in animated conversation with a employee or girlfriend in the parking lot out front. Not very professional.

3) The room was big enough, the bed comfortable, climate control worked well, though lighting was a tad inadequate. The energy-saving bulbs take a while to brighten fully. Curtains billow when the A/C comes on, a common problem, usually solved by leaning the hotel's informational binder against the curtains. (There isn't one.)

4) No information whatsoever is provided at check-in. No assistance with best place to park, no info on breakfast hours (it is placarded), no info on pool (again, placarded), no info on wireless, phone calls, business center, etc etc. We had to call the front desk to obtain the UN and password for wireless connection.

5) Wireless service is horrible. You can barely get a connection anywhere in the hotel, and even when you're connected, the signal is so weak that most apps fail.

6) The breakfast area, with tables, coffee, and a TV is locked outside of breakfast hours (6:30-9:30am). So no coffee service (probably a good thing, see #7), and no place to sit down and eat any takeout you bring in. We ate in our room, where there is only a small work desk, so we dined on the bed. Icky.

7) Breakfast was decent (though the eggs are powdered) with one huge exception: the coffee was HORRIBLE. Really burnt-tasting. Stick to tea or go get some coffee elsewhere. The in-room coffeemaker coffee was only slightly better, but watery.

8) The bathroom totally fails the "knee test." The door clears the front of the toilet by about 1/4 inch. Not a big deal, but don't let your partner open the door while you're on the can or you'll need arthroscopic surgery.

9) The TV was a very cheap LG flat-screen, whose picture had been so badly adjusted that it was ugly. After fixing that, I noticed that the remote requires many discrete presses to change the volume- no continuous control. A minor annoyance.

10) Room key cards fail to work at any of the side/alternate entrances, probably for security reasons, so you have to go in and out the front. (They don't tell you this either.) The side doors are sometimes propped open, which totally defeats the point of having any security.

At this point you may be thinking, "Other than that, Mrs. Kennedy, how was the motorcade?" Well, it WAS a comfy bed, a quiet room, free breakfast, no unpleasant smells (other than the coffee), and lots of hot water. But I don't think anyone who's ever stayed here will be eager to ever come back again. Some basic hospitality training would help.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank MrNuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranst
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 3, 2012

We booked a room with a king bed, but when we got up to our room, we saw two beds.
Went down again to ask if something had gone wrong with our reservation.
Front desk just said that no more rooms with a king bed were available. I think the lady at the front desk had to tell us before sending us to our room and apologize. No service at all...
The room is nice, not that big but ok. Breakfast is the average breakfast.
We had a room at the back of the hotel. (Read literally on the highway, with the along coming noise of traffic even when with the window closed.)

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weeki Wachee, Florida
Level Contributor
264 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed May 30, 2012

My husband and I stayed here to see and bet on the Preakness at Derby Lane. The hotel was in a good location for our needs and the rooms were clean and beds were very comfortable. We had breakfast at the hotel and the selection was your average continental breakfast. We enjoyed our stay and would definately return for the Belmont!

Room Tip: We stayed on the third floor and it was very quiet.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank lovetotravel0075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2012

This was a very dissapoinring hotel for the $. First of all... They advertise a hot tub on their marquis ... And it's broken, no heat. First dissapointment... Went to ask for pillows for the sofa bed for my children.. And was tOld.."there are enough pillows in your room" by the front desk clerk.... He then proceeded to tell me he would show me there was enough in my room,,, so .. Needless to say I received no pillows... Second dissapointment,... All I can say is do not stay here if you want to be talked to with respect!,,,

  • Stayed March 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank Kate3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Northeast - Gateway

Property: Comfort Inn & Suites Northeast - Gateway
Address: 875 94th Ave N, St. Petersburg, FL 33702-2444
Phone Number:
Location: United States > Florida > St. Petersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in St. Petersburg
#6 Family Hotel in St. Petersburg
#7 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites Northeast - Gateway 3*
Number of rooms: 53
Official Description (provided by the hotel):
All spacious guest rooms are air conditioned and come equipped with microwaves, coffee makers, refrigerators, flat-screen televisions, pillow-top mattresses, hair dryers, irons and ironing boards. Some rooms feature sofa sleepers and whirlpool bathtubs. Handicap accessible rooms are available. This is a 100 percent non-smoking hotel. ... more   less 
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Also Known As:
Comfort Inn And Suites Saint Petersburg
Comfort Inn & Suites Saint Petersburg Hotel St. Petersburg
Comfort Inn St Petersburg

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