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“Great staff - excellent view - a lovely place to stay on St Pete Beach”
Review of Alden Suites

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Alden Suites
Ranked #9 of 32 Hotels in St. Pete Beach
Certificate of Excellence
Reviewed January 5, 2013

I really liked the Alden! The welcome was friendly and we had a gulf front room as requested. At The Alden, Gulf front rooms are right on the beach, which is not always the case on St Pete. The beach bar is great and barman Chris was excellent! - funny, friendly and helpful with advice about local attractions. There was NO noise after about 10.00 (and hardly any before that actually apart from people enjoying themselves on holiday - not a problem at all). The room was comfortable and very clean and serviced well each day (beach towells available in the room). We returned to St Pete Beach for the last three nights of our holiday after touring Venice and Sanibel Island and the only reason we didn't come back to the Alden was because it was full! Not really surprising as this place is great value and a really good choice if you are coming to St Pete!

Room Tip: Gulf front is right on the beach and the balconies are big enough to sit comfortably and enjoy the s...
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  • Stayed: December 2012, traveled as a couple
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Thank Hayse01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded January 23, 2013

Thanks very much for your comments, we appreciate it!

Gary Renfrow
President & part owner

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1,251 - 1,257 of 1,788 reviews

Reviewed December 31, 2012

We had a bit of a rough start with the weather in buffalo bad we had to come one day late. Although I had to pay for the room regardless, they let us check in early the next day which was nice of them. The resort is older like others have mentioned but the property is well looked after and the rooms are very clean. We had a room in the lania area and the gulf views are amazing! The staff was very polite and helpful with any requests and places to eat and go to especially Chris and Mark in the grab and go. We would not hesitate to come back to this resort. The pool was heated and wonderful. Keep in mind if you are near the pool the noise level can be high. We never had any problems with noise but I wonder what the busy time in July would be like if they have some noise curfew? They also have a kitchen in your suite with all the stuff you need to cook. They have washers and dryers on sight that were awesome we did a couple loads. An awesome time! Do not hestiate to book here! The staff are wonderful!

Room Tip: A lania room is the best because it has a big balcony facing the gulf.
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  • Stayed: December 2012, traveled with family
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Thank CecilBarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded January 23, 2013

Thanks so much for the nice review!

Please come see us again soon!

Gary Renfrow
President & part owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

Well managed and in great shape - 3 cheers for ALDEN BEACH RESORT!
Yes - it's an older hotel, but it's clean, well maintained, good staff and you can't beat the location! If you're picky, bring you own pillow and sheets. The kitchen is good enough to get by for 3-4 days and save yourself from eating out too much. The mornings were awesome to enjoy the beach and the afternoon sunsets were beautiful. Worth the price - I will be back!

Room Tip: Dali Museum - Thursday nigghts are 1/2 price, or print out a $2 off coupon online. Free bird sanctu...
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  • Stayed: December 2012, traveled solo
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1  Thank jsanders11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded January 1, 2013

Thanks so much for the nice review, we take pride in our excellent guest service and quality of the property and the grounds

Gary Renfrow
President & part owner

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Reviewed December 24, 2012

when i stayed at the alden young children were in the pool till 2 am...the parents were next door at the bar drinking.....my phone in my room did not work...when i complained abou the noise at 1 am i was told "oh ya,, the cheerleaders are here" they were noisy.. and disrespectful... i had to deal with this ALL WEEK long... i used to love the alden...not anymore....New Owners???? uncaring...

  • Stayed: January 2012, traveled as a couple
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2  Thank seedie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded January 1, 2013

I don't quite understand the comments made in this review...Let me start with some facts:

Our pools close and the gates are locked at 11 PM sharp every night, and if by chance some kids climbed the fence to enter the pool, we have security on duty from 9 PM - 5 AM and they would have kicked the kids out (if they were really there at 2 AM). Our beach bar closes by 10-11PM and is NEVER open at 2 AM, as this reviewer claims.

We housed all the cheerleaders and band form Ball State University that week, for the Beef O Brady's Bowl, and I apologize if some of the college kids were a bit loud at times, but I assure you that any noise complaints were handled quickly and effectively by our security staff.

Gary Renfrow
President & part owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2012

Had a great visit to Saint Pete Beach at the Alden and would definitely return again! Staff were very friendly and helpful (particularly want to mention our housekeeper Linda, she was always so bright and cheerful!) and the hotel is very clean. The location is great, the beach is your backyard. Only one complaint: the WIFI isn't complimentary and has to be purchased.

  • Stayed: December 2012, traveled with family
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1  Thank cheryl_h6783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

I want to praise Christopher Larson and Alex who attended the front desk during the weekend of the the Meeks-Webb Wedding. I have never received such superior customer service at a hotel, not even from 5-star hospitality institutions. Their flexibility, patience, good humor, TEAMWORK, and cordial professionalism made the stay such a pleasure for me that I would be willing to return to the Alden Suites - in fact, I'd be willing to return and vacation in Tampa - just for the pleasure of staying at a hotel with such fantastic service!!! THANK YOU SO MUCH, Chris and Alex. You really set the bar and should be recognized for it. Great job.

Room Tip: Top floor overlooking the beach!
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  • Stayed: December 2012, traveled with friends
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1  Thank JulienKern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded December 22, 2012

How flattering a review, thanks so much!

Alex and Chris are the kings of excellent guest service, and I will be sure to pass on these kind remarks...

Thanks again, and we look forward to seeing you again soon,

Sincerely,

Gary Renfrow
President & part owner

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Reviewed December 17, 2012

I visited the Alden Resort, and was disrespected by a staff member named Kitty Philips. She used profanity towards me and my family members and was very rude and disrespectful towards me. I will never stay at this resort again, and do not recommend it to anyone who values being respected and having your concerns or wishes taken seriously. There were staff members who went above and beyond to try and salvage my experience there after this altercation. There names were Christopher Larson and Alex. They are the front desk staff members. This resort needs more people like them, because they truly knew the meaning of customer service. i cant and wont say the same for Kitty Phillips.

  • Stayed: December 2012, traveled with family
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2  Thank desha p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rgaryr, Owner at Alden Suites, responded to this reviewResponded December 19, 2012

We will further investigate the claims made in this review, although I sincerely apologize, on the behalf of Ownership & Management of Alden Suites, for any hostility between this guest and one of our employees.

Thanks for the kind comments about two of our other Alden employees, and I am pleased to know that your party and stay went very well.

Sincerely,

Gary Renfrow
President & part owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alden Suites

Address: 5900 Gulf Blvd, St. Pete Beach, FL 33706-3710
Phone Number:
Location: United States > Florida > St. Pete Beach
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in St. Pete Beach
#8 On the Beach Hotel in St. Pete Beach
#10 Family Hotel in St. Pete Beach
#15 Romantic Hotel in St. Pete Beach
Price Range: $148 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alden Suites 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Alden Suites, located directly on St Pete Beach, is an all-suite getaway experience featuring an array of amenities. Nestled against the blue-green waters and white sand beaches of the Gulf of Mexico you'll find a unique resort that lives up to its inspired surroundings. ... more   less 
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Also Known As:
Alden Beach Resort And Suites
Alden Beach Hotel Saint Pete Beach
Alden Resort
Alden Suites St. Pete Beach, Florida

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