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“Great service”
Review of BATS Taxi

BATS Taxi
Certificate of Excellence
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Attraction details
Owner description: BATS Taxi is a family owned and operated 24 hour taxi service that has been in business for 35 years. We service Southern Pinellas County with all vehicles and drivers licensed and permitted through the City of St. Petersburg. If you are flying into Tampa Airport, BATS has a luxury Town car and SUV service that will greet you there with an advance reservation. BATS Taxi can also pick you up from St. Petersburg/Clearwater(PIE) Airport with an advance reservation. BATS Taxi utilizes state-of-the-art dispatch software with GPS tracking. We accept all major credit cards. Give us a call or book online, and travel in confidence with a service that cares.
Reviewed May 16, 2016

We used Batts taxi for our airport pick up. Lance was the driver and he was so pleasant, knowledgeable and professional. We have already booked him for the return portion.

1  Thank KreaHalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"taxi service"
in 15 reviews
"tampa airport"
in 17 reviews
"always on time"
in 11 reviews
"baggage claim"
in 6 reviews
"great driver"
in 5 reviews
"town car"
in 4 reviews
"safe ride"
in 4 reviews
"door to door service"
in 2 reviews
"drove safely"
in 2 reviews
"pie airport"
in 2 reviews
"friendly driver"
in 3 reviews
"arrived promptly"
in 2 reviews
"flat rate"
in 2 reviews
"great friendly service"
in 2 reviews
"pete beach"
in 14 reviews
"smooth ride"
in 2 reviews
"other companies"
in 2 reviews
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115 - 119 of 169 reviews

Reviewed May 16, 2016

Went to the Bats taxi office on Gulf Blvd as we were staying nearby and just wanted a taxi to The Wharf in Pass a Grille, we waited 20 mins or so which seemed strange as there were 3 taxis in the yard with one driver cleaning one. Eventually our taxi arrived and i said could you take us to the Wharf in Pass a Grille, don't know if she misheard me but said she didn't know where Pass a Grille was, told her it was just a mile or so on from the Don Cesar, i gave her directions from there and, when we approached the traffic lights before the Wharf i said it is on the left hand side just after, she couldn't see the sign of the bar i was on about and nearly drove by, i nearly said just stop and we will get out and walk. Strange experience where a taxi driver does not know a popular bar/restaurant in the same town, hate to ask her to take me anywhere not local, think i will use Uber next time.

Thank hunkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry V, General Manager at BATS Taxi, responded to this reviewResponded May 18, 2016

Thank you for using our service and taking the time to provide a detailed review. As General Manager, I am embarrassed to know that our driver was incapable of transporting you without issue to a destination just down the road from our office. She was dispatched to pick up immediately and we don't know why it took her so long to arrive. We cannot inquire of her because she no longer drives here. This driver's contract was terminated on May 6th for poor customer service, but obviously not soon enough. Your review serves to further justify her termination.

I apologize for the terrible ride. We are a small, family-owned company that takes pride in providing the best possible taxi experiences, so we take these reviews very seriously and swiftly address any instance of bad service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2016

I've used Bats for two years since coming back from southern Africa. They are fast, courteous, dependable, and reasonably priced for taxis in the area.

If you're on a low budget, do Uber.

Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2016

I used BATS to take me to Tampa International airport from Treasure Island. The driver, Doug, arrived 5 minutes early, was very knowledgeable about the area and drove safely. Although this service was more expensive than an airport shuttle ( $54 without tip) it was well worth it for the peace of mind especially since I was traveling alone.

1  Thank Joan333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 24, 2016

This morning our normal limo driver - for trips to and from TPA - called to say he had a flat tire in route to pick us up. I called Bats and was told that they would have a cab to me in ten minutes. They did and a total disaster was averted. Great service! $54.00 from the beach to TPA for 3 people.

Thank IUFUND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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