I'm a local and have been here a few times...well enough to write this negative review. On one occasion my sister and I decided to try this place out and my mother (not a big fan of buffets) came as well. She did not eat but my sister and I did. With that being said the waitress was literally eye hawking us the WHOLE TIME to make sure we did sneak food to my mother who was unimpressed with the food anyways. On another occasion my sister went with her boyfriend and said she spotted a bug in her food. She alerted the waitress and said she SCOOTED THE BUG UNDER HER FOOD!!! and said to get another plate?!! My sister still had to pay full price and also told me when the waitress "THOUGHT" she wasn't getting a tip she had an attitude and exclaimed "you're not giving me a tip?!" I wouldn't have either because they really do is refresh your drinks every ONCE in awhile and stare at you the whole time, especially scooting bugs around in my plate?! (Disgusting) Need some tips on customer service but I guess it's not big deal to them because tons of unknowing and unsuspecting customers will be fooled by the big "Buffet City" sign "welcoming" them in...Golden Corral is not too far off and is in Kissimmee if you're looking for quality and a name you can trust. I try my best not bash but to actually support local restaurants in my community but unfortunately this one is not up to par in my book.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.