Staff goes out of their way to be helpful, courteous, and works hard to resolve any issues. They make this place above average.
Room and common areas were neat and clean, fixtures and furniture were above average hotel quality.
The coffee at the guest stand was bitter and the food from the made to order breakfast was pretty much unacceptable. We were near the end of the service and there were no glasses for cold drinks, no table service, no clean tables, etc. the one server was busting his tail, but flat out unable to keep up. Not a good use of resources as three people stood behind the front desk enjoying an animated conversation.
I would stay here again being aware of the issues.
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- Also Known As:
- Hilton Garden Inn St. Augustine Beach Hotel Saint Augustine Beach
- Hilton Saint Augustine Beach
- Saint Augustine Beach Hilton