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“Best in St. Agustine Beach”

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Hilton Garden Inn St. Augustine Beach
Certificate of Excellence
Reviewed March 27, 2011

Could not have been happier. Price-location-staff-room. Highly recommend this hotel. Loved the whole area of Florida. Many times to south Florida and beaches are much better here. Keep it up.
Gary Toronto Canada

  • Stayed: March 2011, traveled solo
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3  Thank GaryHarper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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769 - 775 of 841 reviews

Reviewed March 20, 2011

Me, my wife and daughter stayed there this weekend and the hotel was almost perfect.. rooms were clean, service was fantastic.. front desk friendly and helpful.,.. and damn they had some good cookies.. chocolate chocolate chip.. i may stay again just for the cookies.. only issue i had was the tv.. not that we watch much, but it would be nice to have the movies on demand in room.. it had nothing.. other than that it was great.. would stay there again

  • Stayed: March 2011, traveled with family
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3  Thank cadmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2011

After stopping at three other hotels and touring the rooms this was a God send. Modern, clean, spacey rooms, beautiful lobby, breakfast bar. And to top it off SLEEP NUMBER BED.
Cost a little higher but didn't mind after seeing the other hotels.

  • Stayed: February 2011, traveled as a couple
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3  Thank Ucorn54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2011

I traveled to St. Augustine for a long weekend and was totally pleased with the room and service provided by the staff at this hotel. No bed bugs, no roaches, clean sheets and bedding, no funky odors, roomy with stylish decor and a clean carpet. Located across the street from the beach it was a fabulous location even if it didn't have an ocean view. 5 minutes to St. Augustine proper and to shopping, I would heartily recommend staying here to any one of my friends who travel. Excellent, excellent, excellent!!!

  • Stayed: January 2011, traveled solo
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3  Thank beachminx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2010

We were in St. Augustine for a family wedding, our family group took up most of the 1st floor of this hotel. It is obviously an old hotel that has been remodeled and billed as a Hilton Garden Inn- it was not originally built as one. From what I could gather on Trip Advisor, this hotel is about the best there is on St. Augustine Beach. There was one new hotel, Castillo Real, but the rates were high and even with a group discount they didn't come down much, so we decided on Hilton Garden Inn. It had cosmetic updates but could really use an over haul. In our room, in the bathroom, they had taken out a ceiling light fixture, put another one up, left the hole from the removed one, and slapped some off white paint over the area - you could clearly see the difference in the paint colors. The wall paper was peeling off in the bathroom. We had a roll in shower (at my request) and in the bottom corners of that it was rust colored and nasty- not getting cleaned well enough, I think it would've come off. The carpet did look new, tho', which is a big thing with me. The bathroom sink didn't drain at all- you couldn't get the little stopper thingie to stay up and we tried everything, it's obviously broken and I am sure they have had many complaints about it from others that previously stayed in the room so just fix it for pity's sake- it's gross brushing your teeth or washing your face and the water isn't draining down.

Because we were there with a bunch of family, we hung out on the smoking patio (a nice touch for me) and we weren't out of rooms til about 3:30pm the 1st day. My husband asked them if they could clean the room at 4pm and we were told that they would. We returned to the room at about 10:30pm that night and guess what- room wasn't touched! That REALLY bugs me- as a mom/wife etc., not having to make the beds, clean up everything, is a big draw in staying at a hotel for me, so I wasn't happy. I called the front desk and the "manager" with a very heavy accent that I could barely understand of course did not apologize- first he said we had the DO NOT DISTURB sign on, then I explained that my husband specifically went to the front desk when we left that day and asked for service. So he starts in, "That was not the agreement..."- I don't know what the heck he was talking about- we didn't have a written contract, just requested room service. He NEVER apologized, but blamed it all on us- should go back to Hotel Management School 101-- you don't blame the customer. We needed all new towels, a key that worked and toilet paper and he did bring us that, but I am still irritated about that incident.

Breakfast is good but not included- 9.00 or 10.00 extra, but we did eat there due to convenience and it was fine. Everyone else as far as staff was very friendly and helpful.

It is not an ocean front property, but we knew that and we didn't care.

Also - the jacuzzi was broken for entire stay.

  • Stayed: November 2010, traveled with family
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2  Thank Ghen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2010

hotel was great! was upgraded on arrival, staff was very nice, room was clean, service was very good. this place is an "inn" so it feels more like a hampton or holiday inn express but the bed is much more comfy an they have room service. they DONT have bell or wait staff, you bring all your own things in. Maid service but no turn down service. Breakfast in the morning is not free itis 895 -15 95 per person, but the BRFST bar feels like the hampton were you eat for free! they have someone there who will cook what u want tho, eggs etc. the bed was very comfortabe and i love the fact that there was plenty of parking and no fee. the hilton downtown charges $18 per day to park! From the beach u are like 10 min away from all the attractions, quick ride and worth the savings in parking. when u get to downtown, take the GREEN trolley, take a tour of all 22 stops and then get off at the attractions u want to see. i LOVED the trolley, it runs every 15 min. everything here closes early, so if you eat late u are OUT of luck! most food downtown is closed by 9 pm! loved the city, everyone was nice and i would stay at this hilton again

  • Stayed: November 2010, traveled as a couple
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3  Thank jullliette77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2010

The hotel is only one block away from the beach. The room with King size bed was big but bathroom was small. The breakfast was provided through Priceline. Otherwise, you would pay about $9 per person. It had a good variety of food to eat.

  • Stayed: August 2010, traveled with friends
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Thank MichelMaisie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. Augustine Beach

Address: 401 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7949
Phone Number:
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
Price Range: $117 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Augustine Beach 3*
Number of rooms: 83
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Also Known As:
Hilton Garden Inn St. Augustine Beach Hotel Saint Augustine Beach
Hilton Saint Augustine Beach
Saint Augustine Beach Hilton

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