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“CUSTOMER SERVICE”

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Hampton Inn St. Augustine Beach
Reviewed January 30, 2014

SUPERB customer service from Tracey who was EXTREMELY helpful and friendly. After talking with other hotels nearby with similar prices, her customer service was the determining factor. My wife and I are traveling to Saint Augustine on a "babymoon" and do not know the area. Tracey shared very helpful information and has promised to make our stay memorable... we haven't even arrived yet!

Can't wait for next week! I will probably post again :)

Stayed: January 2014, traveled as a couple
2  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin K, Manager at Hampton Inn St. Augustine Beach, responded to this reviewResponded February 3, 2014

Thank you so much for the great feedback , Hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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896 - 902 of 1,389 reviews

Reviewed January 30, 2014

was visiting a friend and wanted to stay at the beach. it's an older building that has been renovated and they did a great job. the beach side rooms all have balconies, which is wonderful, the channel selection is good. it was across the street from the sunset grill, where i was hoping i could go to watch the working girls go by and watch the basket people walk around and mumble and stare out at the auburn sky, but alas, they were closed for renovations

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin K, Manager at Hampton Inn St. Augustine Beach, responded to this reviewResponded February 3, 2014

Thank you so much for the great feedback , Hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014

We were on our way home from South Carolina and decided to stay a night in St. Augustine. I am a Hilton Honors member and called and booked a room. When I got there I upgraded to Ocean view because of the location right on the beach how could you not. I loved the room the view, beach, staff and all. It was breath taking. Mark an employee that was always around smiling and saying hello while keeping the place clean to perfection stood out although everyone was friendly, helpful and nice. Can't wait to go back. It doesn't really effect my review as I will learn to bring my own but the pillows were too soft. Otherwise its a must stay.

Room Tip: Pay extra for the Ocean view. You won't be disappointed
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  • Stayed: January 2014, traveled as a couple
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1  Thank thekeysfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin K, Manager at Hampton Inn St. Augustine Beach, responded to this reviewResponded February 3, 2014

Thank you so much for the great feedback , Hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014

This Hampton Inn is well located for a visit to Old Town , St. Augustine. The rooms are very nice and the staff is great. The hotel is about 3/4 mile from the Visitor's Center in St. Augustine. If you are visiting for the day or a few days, this is a great option for accommodations. As with all Hampton Inns, breakfast is included. It is actually on the main highway leading into Old Town. There are several restaurants within walking distance and one does not have to pay the extra $ to stay in Old Town. There is also a trolley stop right next door to the hotel. We would stay there again!

Room Tip: Ask for a room that does not face the main road
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  • Stayed: December 2013, traveled as a couple
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1  Thank barbara e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

Hotel is located in an excellent spot on St. Augustine Beach! Facility was good. Front desk attention to customers during check in and out - much less than my expectation. Front desk did not have bell available for late check in. Had to use my cell phone to call hotel to have an attendant finally come to front desk. When they finally came to front desk – too much sleep dust in their eyes for my satisfaction.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Oscar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2014

My experiences with the Hampton Inns have always been amazing except for recently when a guest relations professional was not as helpful as she should be. I left feeling very unhappy but when I got to my car, I returned to the front desk, spoke to the manager and completed a feedback form. The manager really cared and really went all out to make-up for my dissatisfaction. Don't leave without saying something if you have been treated poorly as one person can ruin the hotel's reputation and your stay and that of others in the future.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

Beach is beautiful, close to church & not for from St Augustine historic section. Staff friendly. Very good breakfast. Stayed there after participating in March for Life in St Augustine. Enjoyed the coffee & cookies.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Dena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn St. Augustine Beach

Address: 430 A1A Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-6316
Phone Number:
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Saint Augustine Beach
#5 Romantic Hotel in Saint Augustine Beach
#6 Family Hotel in Saint Augustine Beach
Price Range: $147 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn St. Augustine Beach 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn St. Augustine Beach Hotel Saint Augustine Beach
Hampton Inn Saint Augustine Beach
Saint Augustine Hampton Inn

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