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“ummm....no!”

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Holiday Isle Oceanfront Resort
Tunnel Hill, Georgia
1 review
“ummm....no!”
Reviewed August 8, 2011

Went by the photos on the website to gauge how nice the hotel was. Well, it wasnt. Ground floor rooms did not smell nice, not to mention the hotel's decision to remove the wallpaper directly outside our room on our first day. Once wallpaper was down, what did we find..MOLD! So yeah, moldy sheetrock outside your room plus twenty or so maintenance men in and out of the workroom next door all day and half the night. Will not be staying in this hotel again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rsmith_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 12, 2011
We are very sorry that you were disappointed with our hotel. Our maintenance department had to work on the wall in that section of the first floor hallway right away because of the moisture issue that was discovered there. They only worked on it during the day when most guests are out, and not in the evening or at night. We sincerely apologize and we are working hard every day to make our hotel a better place to vacation.
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1,099 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
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English first
Douglas, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2011

We stayed at the Holiday Isle Oceanfront Resort in August 2011. The front desk staff were very courteous and helpful. Our room was ready early and we were glad to check in.
The building was old and could use a little paint job. However, the rooms seemed to be clean and were nice enough for a weekend stay.
We could see the ocean from our 5th floor balcony and that was nice. We were not Oceanfront so the view wasn't the best.
We did not use the pool or the restaurant so we can't comment.
Overall the experience was average and the price was reasonable.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank marjoe60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 12, 2011
Thanks for staying with us and taking the time to write a review. We are glad you enjoyed your weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooksville, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2011

The hotel is an older hotel but is being maintained and is right on the Atlantic Ocean. Our room was on the fifth floor southside with a view of the ocean. The staff was wonderful and very accomodating. If you need anything they were there immediately. For the money the hotel is very much worth it.
Jackie of Brooksville, FL

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jax0216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 7, 2011
Thank you for the kind words about our staff and hotel. We are glad you enjoyed your stay with us and hope you come back again soon.
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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2011

For the money, this was a great value in a great location on a beautiful beach. The room was clean and everyone on the staff was very friendly and helpful -- like 5-star friendly and helpful! There was a bar at the pool and a fairly boisterous crowd at the time I was there, which was only for 1 very brief overnight stay, but it might not be okay for a family with small kids. Of course, the beach is where they'd probably want to be anyway and the beach was incredible.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Stratman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 6, 2011
Thank you so much for taking the time to write a review about us. We are glad you see our hotel as such a great value, and we are thrilled that you loved our service as well. We only wish you could have stayed longer. Hopefully you will come back again when you have more time.
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Florida
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 5, 2011

My family and I stayed for 4 nights with our dog. The hotel is older but EXTREMELY clean. Several times during our stay I threw a bag of trash outside the room to get it away from the dog and it was always gone out of the hallway in less than 10 minutes.The hallways are tiled so it can get loud at times with people going in an out and housekeeping rolling carts up and down. Our dog is not a big barker, but there were several mornings that multiple dogs were barking at the same time, which was annoying to my family. Our room was large enough for 4 people and the dog's crate without feeling cramped at all. We had a mini fridge, coffee maker and microwave in the room at no extra charge, even though hotels.com said there was an extra charge for the fridge. There is an extra charge for the dog, but it cost less to bring him than to send him to a kennel. Dogs are allowed on the beach as long as they are leashed and there were plenty of clean up stations around the property-they even supplied the 'pick up bags.' The room had a dehumidifier unit which was loud when clears the water out of the pipes to the outside, but we turned its power off each night-it doesn't affect the A/C functioning at all. My only issues with the hotel is the parking area on the sides of the building(where the dog went to do his business) is dimly lit at night, but I never felt unsafe and that you have to walk thru the pool area to get to the beach. I didn't like dragging the beach stuff and the dog through the pool area every time we went to the beach, because it would be crowded at the pool in the afternoons. We never swam in the pool, because the beach was so terrific. There is a Publix shopping center less than 2 minutes drive away with a Starbucks, pizza place, ice cream shop, and a mexican resturaunt-pretty much anything you might need while on vacation is located close by.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FloridaTravelerRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 12, 2011
Thank you for staying with us with your family and pets. We are glad you enjoyed the beach and service. Just to elaborate, hotels.com was correct in telling you that the room does not come with a fridge or microwave. However, a small number of the first floor rooms do have one, but they are not in all of the rooms, so we don't advertise them for the ground floor rooms. Also, only the first floor hallway is tiled, partly because it is the one pet-friendly floor. Please come back and visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 4, 2011

We stayed here at the request of a friend who booked the hotel. The value was very good for being on the beach and close to nearby attractions. We usually stay in higher level hotels and from the pictures, it did not look bad, so we gave it a shot.

Overall, you get what you pay for. While the value for location was excellent, the hotel, despite some renovations is in need for more substantial work. There is rust on the doors, the baths have evidence of mildew, although there were clean, but the hotel in general is dated.

On the bright side, the staff was both friendly and helpful and as others have pointed out, the beds were very comfortable. On the negative, the pool did not seem too clean and they did not do a great job of replenishing pool towels. Again, you get what you pay for and if you are looking for bargain basement prices for the beach, then do not expect 4 or 5 star accommodations.

Room Tip: make sure you confirm that you get a renovated room, ours was and I can only imagine what the unreno...
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gatorfan-Craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 6, 2011
Thank you for taking the time to leave us a review. As you mentioned, we are not a 4 or 5 star resort nor do we claim to be one. However, we do have a fantastic location with clean comfortable beachfront rooms at a great price. The oceanfront rooms are our nicest rooms, and are also the ones that have been updated most recently. The north-facing rooms, which have partial views are also updated, but not as recently. Our maintenance department is also working around the clock to constantly improve our hotel to make it a better place for all our guest. We hope you try us again in the future.
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Travelers are raving about these Saint Augustine Beach hotels

grain Valley
1 review
Reviewed August 3, 2011

I usually do not write reviews but I feel I have to write something for all the staff being so nice. Everyone who worked there was extremely friendly including the ladies who cleaned the rooms to the guys who worked there doing the maintenece. They always spoke to us and greeted us every morning like they were long lost family. We couldn't get over how nice these people were to us. The last morning we ate at the hotel for breakfast and discoverd it was the best breakfast by far in St. Augistine and at a great price. Our waitress Susan was extremely nice and went out of her way to make sure we had everything we needed. We also remember her from last year when she worked in the other part of the motel and how nice she was then. I would recommend this resort to anyone. The price is great, the staff is like family and the location is beautiful!

Room Tip: Reserve your room in advance
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stonetim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayIsle32080, Manager at Holiday Isle Oceanfront Resort, responded to this review, August 6, 2011
We love that you loved it here! Also, we thank you for taking the time to share your experience on tripadvisor. I have passed on your feedback to all of our employees and especially to Susan in the restaurant. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Isle Oceanfront Resort

Property: Holiday Isle Oceanfront Resort
Address: 860 A1A Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-6715
Phone Number:
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Isle Oceanfront Resort 2.5*
Number of rooms: 153
Official Description (provided by the hotel):
The Holiday Isle Oceanfront Resort offers the best of both worlds, being directly on St. Augustine Beach, and only 10 minutes to historic 'Old Town.' Hotel amenities include a full service restaurant, free Wi-Fi, direct beach access, large outdoor pool, poolside tiki bar (seasonal) and a friendly staff. A variety of room options are available in our 150-room, 5-floor hotel, ranging from ground-floor rooms which are pet-friendly to partial view rooms to direct oceanfront rooms. ... more   less 
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Also Known As:
Holiday Isle Oceanfront Hotel Saint Augustine Beach
Holiday Inn St Augustine Beach
Holiday Inn Saint Augustine Beach
Saint Augustine Beach Holiday Inn

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