The motel was nice and the staff was very friendly and helpful. It was in a good location and not to far of a walk to the beach. The only problem that we had was the internet connection, we bacialy had none. They had a good breakfast and had coffee and lemon water around the clock. It also had a nice pool. I would recommend this hotel to anyone.

My wife and I checked in on August 22. The woman at the front desk was very pleasant. We got a room on the first floor. We moved in but found the room too musty. After a half hour we asked for another room. We moved to the second floor. This room was better but still had a musty smell. We stayed. Shortly after we moved in we discovered the alarm clock was broken. We had it replaced. We then discovered the phone wasn't operating. The management fixed it. The chain on our door to secure it was broken. None of these things were biggies. But when you pay over $90/night I expect more. By the way, the general manager was very nice and helpful.

This hotels appearance outside was nice our room was fairly clean however the ceiling had a huge patch job and would drip on you while brushing teeth or using sink area, All while standing on drenched carpet. I think they should have not been using this room. Maybe the others were nice , however ours was not. very disappointing.

The staff is friendly and helpful. The location is good. There is a beach access right across the street and the public pier is 0.5 mi north of the beach access. There are plenty of places to eat nearby, some within walking distance. There is a shopping center nearby that contains a supermarket, cafes and other shops. The hotel is not far from St. Augustine's historic district. If the weather's bad, there is a movie theater not far away.

I stayed with my girlfriend for two nights. Really good hotel. Near the beach and with beach access. The pool is awesome. It has an spa too, great for relaxing. The room is comfortable and clean. I definitely recommend this hotel.

let me start by saying,LAVERNE at the FRONT DESK is GREAT!! we had reservations down the road with "the REGENCY",which we booked online,upon arrival we found it to be excessively dirty!!with that being said,we did not want to stay in filth for the next 4days,so we cancelled and found the best western. laverne was pleasant and very helpful,and found us a room right on the spot at last minute,she did not miss a beat.......VERY HELPFUL!! at our arrival BEST WESTERN had a nice feel about it.the rooms were clean,staff was pleasant,good location if you like the beach.breakfast was above average,pool area was sufficient,overall very nice clean place to stay.i am only rating 4 out of 5 because on tuesday 8/6 our room(#120) was left unattended with NO maid service,we had to go to front desk to get clean towels for our showers,we were told they would look into it,but we never received an explanation.again overall very pleasant stay and would recommend to a friend .

They must survive because of location. Two roaches in our room 1st night, no big deal, it is FL. Guests helped keep supplies stocked for breakfast, I think staff should stay on top of that. I restocked cups myself, saw others restock utensils & napkins. Worst is parking, my car was sideswiped the day of departure, & no note was left. I went to the front desk to see if anything was reported. They showed no concern. I was told they were working on parking situation, but could not be responsible for others bad driving. I know they are not responsible, but I'm still a guest of their property, and I think some concern is warranted. Upon check-out, my wife was not asked how our stay was, thanked for our stay, or apology about vehicle. Not only would I not recommend, I would advise against staying at this hotel.