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“Wonderful experience and stay!”

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Ascend Collection Castillo Real
Certificate of Excellence
Reviewed June 25, 2014

My husband and I loved it here so much, we have been twice--and will come back again the next time we decide on a little getaway weekend. I love the decor throughout, and that the beach is right there, and everything is always very clean. We both love the jacuzzi--and it is just a very nice place to get away! Easy to get to the historic district, but far enough where it's not loud or touristy--just overall, very pleasant. A little issue the last time we went with being told the room was ready, when it wasn't--and having to sit and wait for the cleaning person to finish vacuuming--and the restaurant not really catering to a vegetarian for breakfast--but other than those little issues, everything has been very nice.

  • Stayed: April 2014, traveled as a couple
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2  Thank MessrsT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded July 6, 2014

MessrsT,
We are happy to hear about how much you loved your past stays with us. I do apologize for the housekeeping issue encountered during your last stay. We are glad that you have been able to take advantage of our wonderful amenities. We can't wait to see you the next time you are in need of a little getaway. Thank you

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409 - 415 of 876 reviews

Reviewed June 21, 2014

We have stayed here twice now for little power vacations. It's perfect! It gives you the feel of a large resort but at a smaller scale. Rooms are spacious, clean, comfortable, nicely decorated, equipped with fridge and microwave, and they really thought of what you need to be comfortable. The beach is steps away and is beautiful! Their pool is super nice and clean! Front desk staff are friendly and helpful. The breakfast deal is great. Day1 we had bad service, but the front desk reimbursed us and day 2 great service and delicious food! We will return. Great beach resort!!

  • Stayed: June 2014
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3  Thank DjDuran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded July 6, 2014

DjDuran,
We are so happy to hear that we are your stop for your "power vacations". We pride our selves in friendliness and cleanliness, so we are always happy when those are things that a guest notices. We hope to continue to welcome you back for many years to come. Thank you for your review and your business.

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Reviewed June 20, 2014 via mobile

We had such a great 4 day stay here! Rooms are really clean. The tile shower was a large walk in. Very short walk to the beach. The pool is zero entry which made it safe for our small children. Make sure you check out the restaurant, La Cocina. We had breakfast there every morning we stayed and it was excellent!

Stayed: June 2014, traveled with family
4  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded July 6, 2014

Jennifer W,
We are so happy to know that you found us to be a "Super Nice Hotel". We strive to be one of the cleanest places in town, thank you for noticing. We are glad that your family enjoyed their time here so much. We look forward to seeing you again in the future.

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Reviewed June 19, 2014

We have stayed here twice and came away impressed both times. The rooms are clean, the staff is friendly and best off all it's just a very short walk to the beach.

The top rated La Cocina International restaurant is located on site and there are a handful of nice restaurants within walking distance.

  • Stayed: March 2014, traveled as a couple
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2  Thank K's Travel'n M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded July 6, 2014

K's Travel'n M,
Thank you for your repeat business. We are thrilled to know that you enjoyed your time hear enough to come back again. We hope that you make us your home away from home. I will pass on your Kudos to the La Cocina Restaurant as well. Thank you again.

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Reviewed June 18, 2014

If traveling to Saint Augustine Beach and looking for a great hotel less than a block from the beach, this should be your choice. Great location, friendly staff, good restaurant on the property and the beach at your back door. Castillo Real is also located within walking distance to several great restaurants. Arrive, park your car, and not have the need to move it again until it is time to leave.

  • Stayed: April 2014, traveled as a couple
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2  Thank Edward_G32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded July 6, 2014

Edward_G32,
We are happy to hear that our location was ideal for your recent stay. We pride ourselves on our staff friendliness, so thank you for noticing. We hope to welcome you back again soon.

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Reviewed June 9, 2014 via mobile

We booked a jacuzzi suite at this hotel for a weekend getaway, and were very pleased with our stay. I especially enjoyed the jacuzzi and walk in shower. Staff were very professional and nice. The beach is a minute's walk away, and plenty of nice places to shop and eat within walking distance. The hotel also has a nice resturant if you want to dine in. The only issue we had was a little red tape at check-in, about reserving with a card, but paying with cash when we arrived. It was easily fixed and did not put a damper in our stay. Look forward to staying again soon.

  • Stayed: June 2014
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1  Thank jwilkes2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded June 12, 2014

jwilkes2009,

Thank you for your recent stay. I apologize for any issues that you had at check in. We are glad that that did not dampen your stay any and we look forward to welcoming you again soon.

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Reviewed June 2, 2014 via mobile

This small but nicely decorated motel had comfortable beds and pillows, a large shower area and perfect small terrace for our needs. Though we did not use the pool it was enjoyed by other guests and had a nice splashing fountain for the kids. Though the hotel is close to the beach or does require a walk down the block and then across a very wide beach but it was beautiful! The restaurant in the motel is excellent and we purchased the breakfast voucher upon arrival which a good value. We enjoyed our stay and it was a good value.

  • Stayed: May 2014
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2  Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded June 12, 2014

Judy C,

We are happy to know that you felt we were a good value and we were able to meet all of your needs. Thank you for taking the time to write your review and for your business.

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Additional Information about Ascend Collection Castillo Real

Address: 530 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7933
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range: $125 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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