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“Hope we can go again” 5 of 5 bubbles
Review of Ascend Collection Castillo Real

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Ascend Collection Castillo Real
Certificate of Excellence
Loveland, Colorado
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Hope we can go again”
5 of 5 bubbles Reviewed March 4, 2014

Good price. The room was nicely appointed and clean.Black out shades let us sleep in. We didn't get to stay for a meal but other guests were raving about the food. Beautiful beach a stone's throw away. Clean pool and hot tub outdoors. Quiet. I wouldn't hesitate to send you there. I wish we could get married again because we'd go to St Augustine for our honeymoon and stay in this hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosesonata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, April 8, 2014
Rosesonata,
Thank you so much for your kind words. I am pleased that we were able to leave such a wonderful impression on you in such a short time. We do, very much, look forward to welcoming you back next time you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
    459
    254
    68
    25
    10
See reviews for
225
411
18
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Castillo Real has a great location, with the beach out the back entrance down the access path. Rooms are comfortable and spacious, the decor of the hotel and the rooms fits well with the St Augustine feeling. There is a nice outdoor pool and a restaurant.. If you're looking for a place that is a little beyond the typical hotel decor and feeling, Castillo Real is perfect. We travel a lot and love the feeling of this type of property.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Turnturnturn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, April 8, 2014
Turnturnturn,
Thank you so much for taking the time to review your recent stay with us. We are happy to hear how much you enjoyed your time with us. Seeing as you seem to travel quite a bit, it is nice to know that we were able to leave a positive lasting impression. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
Level Contributor
205 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

A friend and I had to get out of Rhode Island and find the sun. We decided St. Augustine and I chose the Castillo Real. We could not be happier. The décor, the Spanish style, the staff, the location near the beach and far enough away from the tourist area and congestion but close enough to get there in minutes. Xavier the waiter in the morning and bus in the evening was incredible, even though he likes the NY Yankees. The room was great, the pool area great, the sauna, steam room were great. The staff was wonderful, professional and hospitable. The food was by far better than expected at a hotel and better than expected at a fine dining restaurant. Although I don't expect to go to St. Augustine for quite some time I would go back just to stay at the hotel again. I can't say enough as I will run out of room.

Room Tip: Our room was third floor near the balcony overlooking the lobby and near the elevator. We had a poo...
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steve f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, March 25, 2014
steve f,

Thank you for taking the time to let everyone know what a wonderful time you had on your recent stay with us. I will pass along your compliments to the restaurant owner regarding Xavier. I am happy to hear that you were able to take advantage of all that we have to offer. If you are in our area again, please do not hesitate to stop by. We are eager to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

Beautiful room. Very comfy beds and pillows. Very Clean. Peaceful. Exceptional staff. Easy to find. The picture on the web does not do it justice. Loved my morning walks on beach. Priced perfectly. Will stay here again and will recommend.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, March 25, 2014
Denise M,
It is wonderful to hear that you enjoyed your escape from the northern winter. Thank you for your kind words and lovely review of your stay with us. We are eager to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florissant, Missouri
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 2, 2014

Wow, one of my favorite hotel stays. Loved the decor in the room. The furniture and comfortable beds. The tile and granite. Great colors. Enjoyed the use of the amenities; the hot tub, pool, steam room, sauna, exercise equipment, public computer/printer, and restaurant. Can't forget the short couple minutes walk to reach the beach. - Thanks

Stayed February 2014, traveled solo
Helpful?
Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, March 25, 2014
Robin H,
So glad that we helped you enjoy a little alone time to rest and relax. We did just finish renovating our rooms last fall, so we are happy that you liked them. Please think of us if you are in our area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumter, South Carolina
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

From the moment of our arrival and initial greeting from the hotel receptionist were astounded. It was clean, classy and upscale without the upscale prices usually associated with such a hotel. The cleanliness of the hotel was only surpassed by the comfort and cleanliness of our room.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank batterup55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, March 25, 2014
batterup55,
Reading your review made myself and my staff smile. Reviews like this and happy guests like you make everything we do mean even more. It makes us enjoy coming to work everyday. We hope to welcome you back again soon and Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 26, 2014 via mobile

Reviews in Trip Advisor led us to the Castillo Real motel. Accommodations were nice, room was very large and very clean. Comfy beds, too !
Staff were very friendly and helpful. Location for beach is perfect !
Could use some updating in decor.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Bevadear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, March 4, 2014
Bevadear,
I am pleased that the reviews on here led you to us. I am happy that you enjoyed your stay. I am sorry that the décor was not to your liking, as we just finished renovating all of our guest rooms as of last November. We do hope you will try us again if you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascend Collection Castillo Real

Property: Ascend Collection Castillo Real
Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Phone Number:
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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