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“Very nice place!”

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Ascend Collection Castillo Real
Certificate of Excellence
Seattle
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very nice place!”
Reviewed September 27, 2013

We have spent two nites in the Real. Large room, well lit if not too much natural light. Nice bathroom with large walk in shower. Lots of nice tile work.

We ate breakfast here, and the food was not only reasonable (buy a voucher at the desk at check-in), but verv very good.

Pool looks nice, though we did not go in it. My only negative is that the 'fitness center' had all of one stationary bike and one stationary treadmill. Supposedly the entire facility is undergoing an upgrade and more will be coming in soon.

My overall impression was the place was very clean, which I really appreciate.

Hotel is located very close to the beach, and a very short walk.

Room Tip: ground floor rooms are very dark, I assume higher rooms have better natural light.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drumsnbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, November 4, 2013
drumsnbass,
Thank you for taking the time to write your lovely review of your recent stay with us. We are almost finished with our renovation of our rooms and I can't wait to have photos to share with the public. Our common areas will not be undergoing any renovations until next fall. We do hope that you will return soon to try out all that our renovated rooms have to offer. Thank you again.
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846 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
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English first
Snellville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2013

This hotel was so much more then we expected. From the moment you walk in everything is perfect. Room was huge and very clean. Bed was a bit on the hard side but hubby likes it that way so it worked out.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pattiegrant66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 27, 2013
Pattiegrant66,
It is great when a guest can sum up their hotel stay with one word, and that word is "Perfect". That is what we strive for every day with every guest. We are so happy that you enjoyed your time with us and we look forward to welcoming you back again soon.
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Lawrenceville, GA
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 24, 2013

Very clean, well appointed hotel located behind the dune on the north end of St Augustine Beach. large rooms and large baths. Bed was comfortable. AC worked great. Robes provided in the closet. Very nice pool area. Short walking distance of local beach bars and restaurants. Short walking distance to the pier. Beautiful broad beach. We were just passing through town on our way to Ormond Beach. Obtained an off season rate of $80.00 on Priceline for a Friday night. Excellent value for the money. Would definitely stay there again.

Room Tip: St Augustine Beach hotels are all located behind the dune. Unless you have an ocean view room locat...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amaboskcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 27, 2013
Amaboskcus,
Thank you for your review. It is nice to hear about all of the things that you enjoyed about your recent stay with us. We always appreciate when a guest takes the time to really help everyone get a great picture of our location and the surrounding amenities. I am happy that you felt you received a great value for your dollar. Please come and visit again soon.
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Fernandina Beach, Florida
1 review
Reviewed September 9, 2013

The room was very dark, which I loved. It was also clean, quiet, and spacious. The staff were friendly and attentive. We had breakfast in the hotel restaurant, and the food and service were top-notch there, too. We loved it and would definitely stay here again!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 27, 2013
Sarah W,
Thank you for taking the time to review your recent stay with us. We are happy to hear that we were able to meet your needs and that you enjoyed your time spent here with us. Seeing as you are so close we hope you will think of us when you need a weekend getaway. I will pass on your comments to the restaurant as well. Thank you again.
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Level 5 Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 8, 2013

I had to have a very late check in, and the night staff was very friendly and helpful. I was dying of thirst and greeting me just past the check in desk was an icy COLD water urn, with lemons!!! My room was on the first floor and very roomy. The room was clean, but I did have a bit of trouble finding the light switches (minor inconvenience), comfy bed and a huge shower too. I had to leave early in the am, so didn't get to go to the beach, but it is a hop, skip and a jump away. For a single woman traveling alone, the hotel was safe and secure. When I checked out 9/4/13, I was told that the hotel was going to be remodeled complete with new paint, new furniture and new lighting. I was unaware that the bottled water (2), were included in the nights stay, so I returned to take them with me. It's always a great indication of how good a place is, by how happy the staff is- This place rates an A+.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Connie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 27, 2013
CK-Bergin,
Thank you for taking the time to review your recent stay with us. It is always nice to hear when a guest feels that the staff is happy in their environment. I am so happy you felt safe and secure and that you enjoyed your stay. We look forward to welcoming you back soon.
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north carolina
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013

Boutique hotel walk to the beach. Beautiful travertine entry. Large spacious rooms. Super quiet. We did not use the restaurant although it looked busy. Pool looked nice as well. We were here just one night on our way to Boca. Hotel is laid out nicely. We were on the 3rdfloor and did not hear anything outside our room all night, even though the hotel looked full.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ncmom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 27, 2013
ncmom2,
Thank you for your recent stay and review of our property. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acton, Massachusetts, United States
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

This was a clean, comfortable and somewhat eclectic little boutique hotel, different from others in its price range. We went in August. The beautiful, wide and secluded beach just a short walk away was a bonus. My daughter and I loved playing in the waves and watching the surfers. The pool with the fountain and the hot tub were nice too. Can't think of anything negative.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review, September 17, 2013
Jennifer C,
We are so happy to hear that you and your daughter enjoyed your recent stay with us. We most definitely enjoy being a one of a kind property and strive to make each and every guest feel warm and welcome. I am so glad that we accomplished that and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascend Collection Castillo Real

Property: Ascend Collection Castillo Real
Address: 530 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7933
Phone Number:
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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