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“Excellent value just a block from the Ocean” 5 of 5 bubbles
Review of Ascend Collection Castillo Real

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Ascend Collection Castillo Real
Certificate of Excellence
Saint Augustine Beach, Florida
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent value just a block from the Ocean”
5 of 5 bubbles Reviewed September 27, 2012

Newer Hotel just a block from the beach.Spacious room with king size bed refrigirator and extra large and beautiful bathroom. Great privately run restaurant. Nice pool. Great value a, s the room was only around one hundred dollars.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank line10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, October 1, 2012
line10,

Thabk you for your review of our hotel. I am happy you found us to be a good value and we can't wait to welocme you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
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English first
Indian Harbour Beach, FL
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

My husband and I stayed one night here while visiting St. Augustine for a concert at the amphitheater. We got a great deal on a room through hotwire. The check-in was very friendly and our room was spacious and nicely decorated. The bed was super comfortable and we we able slept in thanks to the black out curtains and well-insulated room. The pool area has a zero entry a small splash area for the kids on one side of the pool and a jacuzzi. The beach is only a few blocks away. I would definitely recommend this hotel to anyone looking for a relaxing getaway.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank realityaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, October 1, 2012
realityaddict,

We are so glad that you enjoyed your recent stay with us. Thank you for the comments and we look forward to seeing you again next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

We stayed a couple nights at the Castillo Real in St. Augustine beach. The hotel was very comfortable, clean and short walk to beach. It is a great value for the area. There are a lot of restaurants within walking distance. It is a quick drive into the historic St. Augustine area. Will stay there again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vicki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 18, 2012
Vicki F,
Thank you for taking the time out of what I am sure is a busy schedule to write your lovely review of our property. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claxton, Georgia
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

We stayed at this hotel for one night prior to attending a concert at the amphitheater. We booked online so we didn't know what to expect when we arrived. When we walked in the front doors, we were so impressed. The hotel was so charming and cute. Front desk lady was very nice. They had our reservation ready to go and our room ready as well. The room was huge! The bathroom was very nice with a large stone flooring shower. There was a seperate area with a mirror/chair for doing makeup and then another counter with a sink and outlet for getting ready. This came in really handy for 3 girls trying to get ready. The beds were comfy and soft. We had no problems getting a cab from the hotel to the theater. Check out was a breeze, plenty of parking, very close to the beach.
Only complaint was that our neighbors had a small baby that cried beginning around 5am and it was very loud. I assume the walls must be pretty thin. They had the tv going all night and we could hear it. I think the TVs are set up on the wall right next to the adjoining room. This created a slight problem for light sleepers. We didn't ask to be moved because we were only staying one night.
Overall, the hotel was super cozy and very cute! We had a great stay and I would recommend to anyone going to St. Augustine Beach. When we return, I will surely stay here again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AmandaKaye79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 18, 2012
AmandaKaye79,
I am happy that you were pleasently suprised by our hotel. Thank you for your kind words and we hope to see you again if you are attending another concert or just visiting our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurens, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

My husband and I arrived 09-08-2012 for a much needed vacation. Maureen greeted us with a smile as we entered the lobby, then helped us pick out the perfect room for our stay. The room was wonderful, with one of the most comfortable beds I have ever slept on..The pool was great,the spa heavenly .The next morning, Stacy helped us with reservations for the Ghost Train,and Ripleys..both were alot of fun. She also went above and beyond helping me with reservations to another hotel in another city for the second half of our vacation. Thank you both Maureen and Stacy for all you did to help make this vacation so special....Kathy & Mack.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kathy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 18, 2012
kathy a,

I am always happy to hear that my staff made you feel warm and welocme from the moment you walked in the door. Our goal is for our guest to want for nothing. It sounds like we pretty much achieved that with you and your husband. I am glad that you enjoyed your stay so much and look forward to welcoming you back the next time that you are in our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 14, 2012

Im writing this as we are getting ready to leave. This hotel gets an A+ everything is perfect. I booked this hotel through Hotwire with an awesome rate. Last week was my bday and yesterday my husband. Stacey and the staff made sure we were taken care of.upon entering the room there was a card and two cupcakes for us that was really nice we had an upgrade with the hot tub,balcony and ocean view . We ate at Harry's which was referred by Stacey and the food is delicious overall I love it here . Wish we were not leaving

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Resha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 18, 2012
Resha A,
Happy Birthday to you both! We are so glad that you enjoyed your special occasions with us. We always love to hear that guest do not want to leave. We know we've done our job, when that happens. We can't wait to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

My wife and myself were here from 8-6-2012 until check out on 8-10-2012, Our third stay here to celebrate our wedding anniversary and just as in our previous visits had a great time. Stacey, Leann, Rachel, and all the staff are wonderful. Rachel suprised us with a note and some pastries which were a great treat. Room, location, decor, service,all are top notch. My wife managed a travel agency for about 15 years and we can say without a doubt that we could not rate the Castillo Real any higher. Looking forward to our stay next August. You need to check this place out, you will not be disappointed.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darrell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review, September 18, 2012
Darrell H,

Happy Anniversary again! We love when guests come to celebrate a special occasion. We are always excited to be apart of those memories. It is also very appreciated when some one in the industry recognizes wha we do. We look forward to helping you celebrate amny more anniversarys and Birthdays though out the years.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascend Collection Castillo Real

Property: Ascend Collection Castillo Real
Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Phone Number:
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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