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“Wonderful time again”

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Ascend Collection Castillo Real
Certificate of Excellence
Reviewed September 13, 2012

My wife and myself were here from 8-6-2012 until check out on 8-10-2012, Our third stay here to celebrate our wedding anniversary and just as in our previous visits had a great time. Stacey, Leann, Rachel, and all the staff are wonderful. Rachel suprised us with a note and some pastries which were a great treat. Room, location, decor, service,all are top notch. My wife managed a travel agency for about 15 years and we can say without a doubt that we could not rate the Castillo Real any higher. Looking forward to our stay next August. You need to check this place out, you will not be disappointed.

  • Stayed: August 2012, traveled as a couple
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Thank Darrell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 18, 2012

Darrell H,

Happy Anniversary again! We love when guests come to celebrate a special occasion. We are always excited to be apart of those memories. It is also very appreciated when some one in the industry recognizes wha we do. We look forward to helping you celebrate amny more anniversarys and Birthdays though out the years.

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Reviews (849)
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571 - 577 of 849 reviews

Reviewed September 6, 2012

This hotel was recommended by our friends in Atlanta. It is a very nice hotel. We loved the - boutique type hotel as it was very cozy and calm. The restaurant was elegant and had delicious food. We loved the pool and other accomodations. The staff was real nice. Rooms were wonderful. The location is perfect, quiet but with a lot to do. Also very close to get to historic area in St. Augustine and good shops, restaurants and other attractions. We liked it so well that we can't wait to go back for another vacation. It is one of our favorite places we have ever stayed.

Room Tip: Loved the King Size Jacuzzi tub room
  • Stayed: August 2012, traveled with family
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Thank Claudia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 18, 2012

Claudia L,

We are so happy that you took your friends advise and visited us. We love to hear that word of mouth really does work. Thank you for your kind words and wonderful descrpition of our hotel. I am so glad that this one of your favorite places and we can't wait to welcome you back.

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Reviewed September 4, 2012

This hotel has a great location. You can park your car and walk everywhere. There are very good restaurants near by. The hotel itself is very nice. It is the nicest one in the beach area. The restaurant in the hotel is also very good and a nice fine dining choice for dinner. The hotel and rooms are very clean. They also have great window shades that can make it nice and dark and easy to sleep late. The beach is easy to get to and there is plenty of beach after the resent beach restoration in the area. The pool area is also very nice. The front desk staff, management and housekeeping are all very friendly and knowledgeable. Maureen, Melinda, Stacy and Rachel all make you feel right at home. In fact, I made a booking error and they were happy to fix the situation for me with out making me feel bad about my mistake. It is a good hotel choice for either a family trip or a romantic weekend. We try to spend as many of our free weekends here as possible.

  • Stayed: August 2012, traveled with family
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Thank haciendamargarita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 18, 2012

Haciendamargarita,
Thank you for your recent stay and review of our property. I will pass along your kind words to the La Cocina Restaurant and to our wonderful staff. They love to hear when people remember them. I glad that you were able to take advantage of our awesome black out shades, and get what I assume was some much needed rest. We look forward to welcoming you back, next time you are in the area.

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Reviewed August 28, 2012

Enjoyed the stay there had wonderful help and the service was awesome! Stacey at the front desk was a big help and made the stay even more enjoyable with all her help! And they have an amazing resteraunt in the hotel which is like heaven def would recommend to others!!

  • Stayed: August 2012
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Thank Nexttrippleas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 4, 2012

Nexttrippleas,

We are so happy to hear how much you enjoyed you recent stay with us. Customer service is our #1 priority and it seems we succeeded with you. We appreciate your kind words and are eager to welocme you back.

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Reviewed August 27, 2012

We stayed here this past weekend and had a great time. We loved the decor and the cleanliness of the whole property. Housekeeping did a great job and front desk was quick and responsive. It's just a short walk to the beach and is in a great location. I will stay here again when we go back.

Stayed: August 2012, traveled with family
1  Thank PCB32413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 4, 2012

IS3,

Thank you. Thank you for your stay; Thank you for your kind words; and Thank you for your review. We hope to welocme you back in the near future.

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Reviewed August 27, 2012

I loved my stay here. As you walk in the hotel to check in, you're greeted by wonderful art work and a beautiful chandelier. The staff was very nice and helpful, especially the overnight front desk lady. She was awesome and allowed us to go swimming after hours. The room was way nicer than we expected. Even for being right on the beach, everything was well kept. Room and house keeping did everything in a timely fashion. I defiantly will be staying here again when I come back in town.

  • Stayed: March 2012, traveled as a couple
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Thank Meluhknee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 4, 2012

Meluhknee,
We are glad to hear that our first impression on you was not the only one you enjoyed while here. We love to hear when guests are happy. I am thrilled to hear that our staff left a great impression on you and that you were pleasantly surprised by your accommodations. Tank you for your stay and we await your return.

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Reviewed August 26, 2012

I stayed at the hotel for my niece's wedding. The accommodations were great and we really enjoyed ourselves at the hotel. I would recommend the hotel for a weekend getaway! The weather cooperated and having a wedding on the beach was superb and all the guests at the wedding were pleased with the location choice.

  • Stayed: August 2012
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Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this reviewResponded September 4, 2012

Anthony S,
We are glad that you enjoyed your weekend with us and we look forward to welcoming you back in the future.

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Additional Information about Ascend Collection Castillo Real

Address: 530 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7933
Phone Number:
Location: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range: $114 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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