We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“better than expected” 3 of 5 bubbles
Review of Quality Inn Outlet Mall

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Quality Inn Outlet Mall
Ranked #39 of 79 Hotels in St. Augustine
Certificate of Excellence
Atlanta
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“better than expected”
3 of 5 bubbles Reviewed September 10, 2007

Previous reviews were a bit ominous, but my son and I found this to be a pretty satisfactory motel for a 1 night stay. The beds were clean and comfortable, the shower was fine, and the TV was adequate. While not an upscale Holiday Inn Express property, this was no huge disappointment either. The continental breakfast was acceptable, and the staff friendly. This is a ok place for a 1 or 2 night stay if passing through St. Augustine!

  • Liked — Basic, clean room with what I need
  • Disliked — nothing
  • Stayed September 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank rjacka3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

272 reviews from our community

Traveler rating
    85
    110
    49
    17
    11
See reviews for
110
84
21
20
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
DARTMOUTH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed April 14, 2007

Recently I satyed at the Hoilday Inn Express next to the factory outlets in Saint Augustine. The Hotel was terrible . It smelled , The rooms were dirty , the walls had something smeared our it the beds had bed bugs it was the worst Holiday Inn I stayed in. The Pool was unsafe with cracks and the water was dirty. I have filed a compliemt with Holiday Inn but please be aware if traveling to this property.

  • Liked — none
  • Disliked — nothing
  • Stayed April 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank boldhalifaxNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed May 15, 2006

I was very surprised Holiday Inn Express would post their name on this building. This building, in no way, resembled the quality I have come to expect from Holiday Inn. The room was fairly clean.The sheets appeared clean, there was a newer carpet and I didn't notice any bugs in the room. However, overall, the room was dirty with dirt and dust on and around the door. The wallpaper border they stuck up to make the room look like a Holiday Inn was coming off in several locations and there were holes in the walls. I reserved a suite with a whirlpool and was shocked when I entered. It was a standard room with only one room. The whirlpool was located in the small toilet area. It looked as if they took out the standard tub and squeezed a whirlpool in. The bath fixtures were not replaced but rather had an "extension" to make it fit. I would absolutely advise to look for another Holiday Inn in the area.

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed January 19, 2004

My husband and I went to St. Augustine for our honeymoon. We were very tired by the time we reached this hotel, and decided to give it a shot.
We were nervous when we seen it said "Express". But I have to say..what a weekend!! It was wonderful! The hotel staff was extremely kind and helpful, the room was very clean and smelled great, and it was right in the middle of a bunch of resteraunts! Talk about convenience! I definitely recommend this hotel!

Helpful?
21 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. Augustine hotels
0.5 mi away
BEST WESTERN St. Augustine I-95
BEST WESTERN St. Augustine I-95
#47 of 79 in St. Augustine
3.5 of 5 bubbles 551 reviews
0.1 mi away
La Quinta Inn & Suites St. Augustine
0.3 mi away
Fairfield Inn & Suites St. Augustine I-95
Show Prices
Show Prices
Show Prices
0.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#24 of 79 in St. Augustine
4.5 of 5 bubbles 593 reviews
0.5 mi away
Wingate by Wyndham St Augustine
Wingate by Wyndham St Augustine
#13 of 79 in St. Augustine
4.5 of 5 bubbles 751 reviews
0.0 mi away
Holiday Inn Express Hotel & Suites Saint Augustine North
Show Prices
Show Prices
Show Prices

Been to Quality Inn Outlet Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Outlet Mall

Property: Quality Inn Outlet Mall
Address: 2310 State Road 16 & I-95, St. Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in St. Augustine
#14 Business Hotel in St. Augustine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Choice Hotels and Expedia so you can book your Quality Inn Outlet Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing