We stayed at this hotel for 3 nights. When we arrived we decided to upgrade to a suite for a charge since we were traveling with a small baby. As we were taking the elevator up to the room the nice bell hop informed us that we had two double beds which is not what we requested. So we went back down and switched rooms to a king size bed. When we got into the room, the sink at the wet bar was clogged and smelled so we called for a maintenance man. He arrived quickly and plunged the drain and agreed that it smelled so he poured something into it and left when we knew it was unclogged. About 5 minutes later it smelled terrible in the room and I noticed that sewage had backed up into the shower due to the plunging of the sink. Needless to say, the entire shower floor was covered in a black sludge and smelled terrible. So, we moved rooms again. The new one was nice, and everything seemed to be working fine. The last morning we were there the phone rang every 15 minutes from 6 AM to 7 AM for a wake up call that we did not order which woke the baby and was NOT fun. All in all, the hotel itself was great and very clean, there were definitely a few things that went wrong for us though.
- Official Description (provided by the hotel):
- Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance World Golf Village Hotel Saint Augustine
- Renaissance Saint Augustine
- Saint Augustine Renaissance