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“Hotel needs some TLC”

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Howard Johnson Inn - Historic ST. Augustine FL
Ranked #61 of 78 Hotels in St. Augustine
Reviewed December 5, 2012

We stayed there two years ago and the hotel was very clean. This time it was not. The hotel is quite old...retro 1950's...so we expect it to look old and we like that 1950's vibe. But this trip it looked shabby in addition to not being clean. The tub was in need of a good scrubbing, sink definitely needed replacing, carpet was dirty, the whole look was just sad and worn down. The staff was very friendly and helpful with a couple of small things that we needed help with. But inspite of a helpful staff, good location, and comfortable bed, I can't overlook it not being clean. Unfortunately, we could not move as the town was packed with visitors for the special holiday activities that we also went there to see. We visit St. Augustine often, so this Spring we will be staying somewhere else.

  • Stayed: December 2012, traveled with friends
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Review collected in partnership with Howard Johnson
Thank PAAtravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hojo_Manager1235, Manager at Howard Johnson Inn - Historic ST. Augustine FL, responded to this reviewResponded December 6, 2012

PAAtravelor,
Thank you for your review of our hotel. We are very sorry that you were not pleased and we are very disappointed with ourselves. Our sole purpose is to please you, our guest, and we failed to do so. Please know that the entire staff has been reprimanded and refocussed towards our main goals. Our only concern is you, everything we do revolves around you. That is why we are known for having the best rates, cleanest rooms and most hospitable staff. Do come and see us again.

Have a great day!!

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1,204 - 1,210 of 1,434 reviews

Reviewed December 5, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Howard Johnson
Thank Lonnie B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2012

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank SARAsafetyharbor
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2012

The Old Senator is right in the middle of the lot making it a stop for both the Red Train and the Old Town Trolley. The room was as clean as any other motel I have visited.

Only issue we had was some sugar ants in the bathroom sink, but that is rather common down here in Florida.

  • Stayed: December 2012, traveled as a couple
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Review collected in partnership with Howard Johnson
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank RadioRockstar
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hojo_Manager1235, Manager at Howard Johnson Inn - Historic ST. Augustine FL, responded to this reviewResponded December 6, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank KRISTINA C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hojo_Manager1235, Manager at Howard Johnson Inn - Historic ST. Augustine FL, responded to this reviewResponded December 6, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 28, 2012

1st of all, the Front Desk was awesome!
--The good: Location, Location, Location!!! LOVE the fact that trolley stops in the parking lot.
--The not so good: Breakfast room & Lobby had a chemical smell :(
Even though the hotel is historic (OK, I'm not gonna church it up-it's OLD!), the rooms were clean and beds were comfy.

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Howard Johnson
1  Thank StephanieDarnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hojo_Manager1235, Manager at Howard Johnson Inn - Historic ST. Augustine FL, responded to this reviewResponded November 29, 2012

StephanieDarnell,
Thank you for responding and your thoughts are greatly appreciated. We assure you that no harsh chemicals are used. Only Eco-Friendly products are promoted and used daily. This should make you want to hurry back to the best location in all of St Augustine and awesome service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn - Historic ST. Augustine FL

Address: 137 San Marco Ave, I-95 Exit#318 & SR 16E, St. Augustine, FL 32084-3264
Phone Number:
Location: United States > Florida > St. Augustine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 78 Hotels in St. Augustine
Price Range: $63 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn - Historic ST. Augustine FL 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Howard Johnson Inn-Historic St Augustine Hotel Saint Augustine
Saint Augustine Howard Johnson
Howard Johnson Saint Augustine

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