My fiance and I are VERY disappointed that this hotel has the Ramada name on it. We have stayed in a lot of hotels over the years and this is BY FAR the nastiest one that we've ever seen. For starters, we were tricked into booking a night there with an outdated promotion that was supposed to give us a $50 gift certificate for the nearby outlet mall. We arrived and were told that the Website just hadn't updated to remove the promotion, which had ended long ago. The clerk was nice enough and reduced the bill by $50, which was okay. They didn't have any gift cards available, but we went ahead and stayed anyhow since we were on our way to Disney World. The first room we went in was an embarrassment to the Ramada name. The bed didn't even have clean sheets. Someone just had apparently thrown the comforter over the slept in bed. The bathroom was filthy and coated in soap scum. The toilet in that one seemed to just run perpetually. There were what appeared to be blood and semen stains on the pillowcases! We were horrified. We went to the front desk and said we'd like at least to get clean linens. The clerk handed us two other room keys and told us to go look at them by ourselves and pick one we wanted. The second room we looked in smelled so rancid when we opened the door that we just closed it and walked away. It smelled like days old trash. The third room, which we kept since it was the lesser evil of the three, was not acceptable either. If it weren't so late at night and we hadn't made a reservation ahead of time that could not be canceled we would not have stayed at all. The shower was coated in filth and grime as if it hadn't been cleaned in years. The toilet hadn't been cleaned because there were urine spots all over the seat. The bedsheets looked cleaner than the other two rooms, but the pillowcases had blood stains on them too. Used tissues littered the room from a previous guest. We were so scared of catching diseases that we skipped showering, didn't use the toilet at all, slept fully dressed with hats on our heads, and checked out after a couple of hours of napping. We took photos of the third room because we wanted to be able to prove how horrible the room was for the price. We honestly think we'd have felt safer and cleaner sleeping in a Motel 8. If this is what it is like to stay in a Ramada, we will not be returning any time soon. I only regret that we didn't photograph the first one, which was even grosser! Honestly, we deserve a full refund for the price of this room since we couldn't bathe or even sleep comfortably in that room. If hotels could get zero stars, this one should get 0.
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- Also Known As:
- Ramada Limited St. Augustine Hotel Saint Augustine
- Ramada Hotel Saint Augustine
- Saint Augustine Ramada
- Ramada Saint Augustine